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Welcome to the City of Melrose Customer Satisfaction Survey
1.
What department did you visit?
2.
What was the reason for your visit?
3.
Were you assisted in a timely manner?
1 Poor
2 Fair
3 Average
4 Good
5 Excellent
4.
Was the person who assisted you knowledgeable?
1 Poor
2 Fair
3 Average
4 Good
5 Excellent
5.
Did you accomplish what you came for?
1 Poor
2 Fair
3 Average
4 Good
5 Excellent
6.
Was the person you spoke with professional/courteous?
1 Poor
2 Fair
3 Average
4 Good
5 Excellent
7.
Did you leave with a clearer understanding?
1 Poor
2 Fair
3 Average
4 Good
5 Excellent
8.
Any comments or suggestions on how we can enhance customer service?
*
9.
Please enter your contact information.
Name and email address are both required.
(Required.)
Name:
*
Company:
Address:
Address 2:
City/Town:
State:
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AZ Arizona
AR Arkansas
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CT Connecticut
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FM Federated States of Micronesia
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ID Idaho
IL Illinois
IN Indiana
IA Iowa
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LA Louisiana
ME Maine
MH Marshall Islands
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MN Minnesota
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MP Northern Mariana Islands
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UT Utah
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ZIP:
Email Address:
*
Phone Number: