Customer Service Satisfaction Question Title * 1. Customer details Name Question Title * 2. Who helped you? Emily Ariel Other Question Title * 3. How would you rate your overall buying experience with us? Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Comments... Question Title * 4. How would you rate your experience with the customer service you received today? Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Comments... Question Title * 5. Did customer support help you find a solution for your inquiry or concern? / How effective was customer service with helping you find a solution? Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Comments... Question Title * 6. How helpful was our customer service representative? Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Comments... Question Title * 7. How long did it take for Customer Service to get back to you regarding your inquiry? Please take in mind we are closed on the weekend and holidays. Less than 24 Business hours 2 Business Days 3 Business Days More than 3 Business Days None of the Above - Please specify in comments section. Comments... Question Title * 8. How likely is it that you would recommend MaxLiving Products to a friend or colleague? Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Very Weak Weak Below Average Average Above Average Good Very Good Great Excellent Outstanding Comments... Question Title * 9. Is there anything else you would like to add? We would love to hear your feedback! Question Title * 10. Would you like to be contacted by MaxLiving customer service for additional support? No, thank you. Yes, please do. Here is my email and/or phone number. Done
