2026 Facility and Spaces Community Survey

The Mattoon Public Library will be undertaking facility projects that will address our historic Carnegie library building's needs for new windows and updated heating and air conditioning. The library will also undergo an overall audit of space usage to determine how best to use library spaces. The goal is to equip the library building for the next 30 years and beyond, maintaining the historic integrity of the building and ensuring that our community has access to modern library services.

We are asking for community input as we begin this process. Even if you have not used the library for some time, we ask that you would take this quick survey to share your thoughts. All responses will be collected anonymously.

Please contact Carl Walworth, carl@mattoonlibrary.org, (217) 234-2621 with any questions or for help in completing this survey.

Thank you for your feedback!
1.About how often do you use the Mattoon Public Library in person?
2.What are some ways you and your family have used the library in the past year? (Select all that apply.)
3.Please indicate your level of satisfaction with current library spaces.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A - I have not used this area.
Main entrance (on 16th Street using the outdoor stairs)
Alley entrance near the elevator
First floor browsing stacks (adult fiction and nonfiction)
First floor seating and tables
First floor Reading Room (near fireplace)
First floor self-checkout area
Children's area seating and tables
Teen area seating and tables
Children's area browsing shelves
Teen area browsing shelves
Children's area toys
Second floor programming room
Lower basement community room
Local History Center
4.If you selected dissatisfied or very dissatisfied for any items in question 3, please share how the library could better serve you in these spaces.
5.Please indicate your level of interest in the following potential future library spaces for you or your family.
Very interested
Interested
Slightly interested
Not at all interested
Makerspace with crafting and making tools (such as a 3D printer)
Small group study spaces
Audio/video recording studio spaces
Telehealth booth
Friends of the Library bookstore
Children's museum
6.Please rate your level of satisfaction with the following aspects of the library.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A - I don't use this.
Building cleanliness
Handicap accessibility
Overall atmosphere (such as noise, smell, temperature)
Staff helpfulness
Ease in finding what you are looking for
Availability of materials (books, movies, etc.)
Availability of computers
Library hours (M-Th 9AM to 6PM, Fri. 9AM to 5PM, Sat. 9AM to 1PM)
Displays
Comfortable seating
Parking
7.If you selected dissatisfied or very dissatisfied for any items in question 6, please share how the library could better serve you.
8.Please share anything else you'd like us to know about how you use the library or how you would like to use the library in the future.
Thank you for your input! Be sure to click DONE when you are finished to submit your survey.