* 1. How frequently do you typically go out to eat?

* 2. What time of day do you frequently eat out?

* 3. Most frequently, do you dine out on weekdays or weekends?

* 4. How often do you frequent a Village of Matteson restaurant?

* 5. How many people are generally in your dining party when you eat out?

* 6. What is your household income range?

* 7. Compared to eateries in other areas, how would you rate the responsiveness of your server/cashier in Matteson area restaurants? Please comment on your rating, if applicable.

* 8. Compared to eateries in other areas, how polite were the Matteson employees? Please comment on your rating, if applicable.

* 9. Compared to eateries in other areas, how friendly were the Matteson employees? Please comment on your rating, if applicable.

* 10. Compared to eateries in other areas, how helpful were the Matteson employees? Please comment on your rating, if applicable.

* 11. Compared to eateries in other areas, how would you rate the overall customer service you received during your Matteson visit? Please comment on your rating, if applicable.

* 12. How likely would you recommend your family/friends to patronize a Village of Matteson restaurant?

* 13. Are there children in your dining party when you eat out?  If so, how many and what age group?

* 14. How do you travel to your dining destination in Matteson?

* 15. What type of restaurant do you normally frequent?

* 16. How many times per week do you eat out?

* 17. Are you greeted within 1 minute of arriving at a restaurant (other than fast food establishments) in Matteson?

* 18. What Matteson restaurant have you dined at during the past 3 months that has given you the best customer service?  What made their service stand out?

* 19. What Matteson restaurant have you dined at during the past 3 months that has given you the worst customer service?  Please describe your experience.

* 20. Please provide any additional comments about your Matteson dining experience.

* 21. For completing and submitting this survey on Matteson restaurants, we are awarding a $50 gift card to three survey participants. If your survey is selected as a gift card winner, please provide us with your name, email address, and phone number so that we may contact you. This information is only used for the gift cards award; your survey will remain anonymous.

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