Marsh Tincknell Client Feedback Survey

We appreciate you taking a few moments to answer 10 short questions about your experience working with Marsh Tincknell.  Your feedback is important and your responses will help us to identify how we can improve your experience with us.  We want to exceed your expectations, and ensure you meet both your personal and business goals.

Thank you for your valuable feedback and for giving us the opportunity to serve you better.

Question Title

* 1. How would you rate our performance in each of the following areas?

  Very Dissatisfied Dissatisfied Somewhat Satisfied Satisfied Very Satisfied
Listening and understanding my needs
Understanding my business and industry
Trust and client care
Reliability and responsiveness
Proactivity
Communication regarding progress of work
Time taken to complete work
Skill, knowledge and expertise
Presentation of work
Fee levels in relation to value
Range of services

Question Title

* 2. What did we do particularly well in your most recent experience with us?

Question Title

* 3. In what areas can we improve?

Question Title

* 4. How would you rate the relationship that has been built between you and your accountant at Marsh Tincknell?

Question Title

* 5. How would you rate the overall performance and value you receive?

Question Title

* 6. How likely are you to recommend Marsh Tincknell to a friend or colleague?

Question Title

* 7. Would you like more information on any of the following?

Question Title

* 8. Please let us know your name and email address so that we can provide this information to you, and let you know of our upcoming seminars that may be of interest. By providing this information you will automatically be entered into our next Lucky Draw to win a Hamper valued at $150.

Question Title

* 9. Please let us know if you have any other comments or suggestions.

T