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Maine CBS Survey

Brighter Heights Maine Client Satisfaction Survey

Thank you for your valuable feedback. The voluntary demographic questions at the end of this survey help us ensure we deliver care in an equitable and non-discriminatory fashion.

We share the results of this survey with our Brighter Heights Performance Improvement Committee and our Advisory Board. If you would like to submit feedback directly to our Advisory Board, please email them at:
advisoryboard.bh@gmail.com
We appreciate your feedback!
1.Are you satisfied with your care?
Poor
Needs Improvement
Fair
Very Good
Great
2.How easy is it to schedule a meeting or appointment?
Very Tough
Tough
Satisfactory
Easy
Very Easy
3.How easy is it to get a hold of us?
Very Tough
Tough
Satisfactory
Easy
Very Easy
4.Are the staff compassionate and caring?
Not All
Needs Improvement
Fairly
Yes
Therapists are very warm and caring towards me
5.Do staff involve you in your treatment planning and goals?
Not at all
Rarely
Sometimes
Mostly
Always
6.How likely are you to refer a friend or family member?
Not at all
Would definitely refer
7.What are we doing well?
8.What can we do better?
9.How can we improve the safety of our services?
10.What is your age?
11.What is your identified gender?
12.What is your racial or ethnic identity? (you may select more than one)