* 3. Timeliness:

Was your mail delivered within the same 30 minute time frame daily?

* 4. Accuracy:

Was your mail sorted accurately?

* 5. Responsiveness:

Did you find your route driver to be courteous, helpful and responsive to your needs/questions?

* 6. How well does the Mail Services website communicate our service?

* 7. How likely are you to recommend Mail Services to a friend?

* 8. How can we improve our service?

* 9. Thank you for helping us to improve. We appreciate your feedback!!!

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