Customer Satisfaction Survey

  At Hedlund Plumbing, it is our goal to consistently exceed customers expectations. As a 3rd Generation Family owned business, we appreciate your feedback with this 10 question survey. Thank you for allowing our family to serve you.

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* 1. Optional

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* 2. How did you hear about us?

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* 3. Please rate your experience with the individual that answered your call.

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* 4. Were we able to get you scheduled for a day and time that was convenient for you?

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* 5. Who was your technician?

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* 6. Did our technician arrive within the scheduled time frame?

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* 7. Please rate how professional and respectful of your home or business our technician was.

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* 8. Were there any issues of any sort?

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* 9. If you answered yes, please rate how satisfied you were with the resolution.

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* 10. Overall, how satisfied are you with our company?

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* 11. How likely are to refer our company to your family, friends and co-workers?

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* 12. Please add any additional comments or suggestions

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* 13. Would you like a follow up from Bob or Tom Hedlund?

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* 14. Thank you for taking the time to complete this survey. Please click here for your $25 Coupon off your next service call

https://www.hedlundplumbing.com/cctor_coupon/25-off-any-service-call/
   

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