Hedlund Plumbing Customer Satisfaction Survey At Hedlund Plumbing, it is our goal to consistently exceed customers expectations. As a 3rd Generation Family owned business, we appreciate your feedback with this 10 question survey. Thank you for allowing our family to serve you. Optional Question Title * 1. Optional Name Company Address City/Town ZIP/Postal Code Email Address Phone Number Please rate your experience with the individual that answered your call. Question Title * 2. Please rate your experience with the individual that answered your call. Other (please specify) Were we able to get you scheduled for a day and time that was convenient for you? Question Title * 3. Were we able to get you scheduled for a day and time that was convenient for you? Yes No Other (please specify) Who was your technician? Question Title * 4. Who was your technician? Adam Brian Chris B Chris T Donnie Dustin Matt Ned Other (please specify) Did our technician arrive within the scheduled time frame? Question Title * 5. Did our technician arrive within the scheduled time frame? Yes No Other (please specify) Were they professional and respectful of your home or business? Question Title * 6. Were they professional and respectful of your home or business? Yes No Other (please specify) If there were any issues of any sort, did we satisfy them in a timely manner and to your complete satisfaction? Question Title * 7. If there were any issues of any sort, did we satisfy them in a timely manner and to your complete satisfaction? Yes No Other (please specify) Overall, how satisfied were you with our company? Question Title * 8. Overall, how satisfied were you with our company? Other (please specify) How likely are to refer our company to your family, friends and co-workers? Question Title * 9. How likely are to refer our company to your family, friends and co-workers? Other (please specify) Please add any additional comments or suggestions Question Title * 10. Please add any additional comments or suggestions Would you like a follow up from Bob or Tom Hedlund? Question Title * 11. Would you like a follow up from Bob or Tom Hedlund? Yes No Best way to contact you-email or phone Click here for your $25 Coupon off your next service callhttps://www.hedlundplumbing.com/cctor_coupon/25-off-any-service-call/ Question Title * 12. Click here for your $25 Coupon off your next service callhttps://www.hedlundplumbing.com/cctor_coupon/25-off-any-service-call/ Done
