Customer Satisfaction Survey

  At Hedlund Plumbing, it is our goal to consistently exceed customers expectations. As a 3rd Generation Family owned business, we appreciate your feedback with this 10 question survey. Thank you for allowing our family to serve you.

Optional

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* 1. Optional

Please rate your experience with the individual that answered your call.

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* 2. Please rate your experience with the individual that answered your call.

Were we able to get you scheduled for a day and time that was convenient for you?

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* 3. Were we able to get you scheduled for a day and time that was convenient for you?

Did our technician arrive within the scheduled time frame?

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* 5. Did our technician arrive within the scheduled time frame?

Were they professional and respectful of your home or business?

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* 6. Were they professional and respectful of your home or business?

If there were any issues of any sort, did we satisfy them in a timely manner and to your complete satisfaction?

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* 7. If there were any issues of any sort, did we satisfy them in a timely manner and to your complete satisfaction?

Overall, how satisfied were you with our company?

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* 8. Overall, how satisfied were you with our company?

How likely are to refer our company to your family, friends and co-workers?

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* 9. How likely are to refer our company to your family, friends and co-workers?

Please add any additional comments or suggestions

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* 10. Please add any additional comments or suggestions

Would you like a follow up from Bob or Tom Hedlund?

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* 11. Would you like a follow up from Bob or Tom Hedlund?

Click here for your $25 Coupon off your next service call

https://www.hedlundplumbing.com/cctor_coupon/25-off-any-service-call/
   

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* 12. Click here for your $25 Coupon off your next service call

https://www.hedlundplumbing.com/cctor_coupon/25-off-any-service-call/
   

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