Hedlund Plumbing Customer Satisfaction Survey At Hedlund Plumbing, it is our goal to consistently exceed customers expectations. As a 3rd Generation Family owned business, we appreciate your feedback with this 10 question survey. Thank you for allowing our family to serve you. Question Title * 1. Optional Name Company Address City/Town ZIP/Postal Code Email Address Phone Number Question Title * 2. How did you hear about us? Our Website Facebook Our Trucks Repeat Customer Recommended Networking Group WILX 10 WLNS 6 Google Other (please specify) Question Title * 3. Please rate your experience with the individual that answered your call. Other (please specify) Question Title * 4. Were we able to get you scheduled for a day and time that was convenient for you? Yes No Question Title * 5. Who was your technician? Adam Brian Chris B Chris T Donnie Dustin Matt Ned Roger Zach Question Title * 6. Did our technician arrive within the scheduled time frame? Yes No Other (please specify) Question Title * 7. Please rate how professional and respectful of your home or business our technician was. Question Title * 8. Were there any issues of any sort? Yes No Question Title * 9. If you answered yes, please rate how satisfied you were with the resolution. Question Title * 10. Overall, how satisfied are you with our company? Other (please specify) Question Title * 11. How likely are to refer our company to your family, friends and co-workers? Other (please specify) Question Title * 12. Please add any additional comments or suggestions Question Title * 13. Would you like a follow up from Bob or Tom Hedlund? Yes No Best way to contact you-email or phone Question Title * 14. Thank you for taking the time to complete this survey. Please click here for your $25 Coupon off your next service callhttps://www.hedlundplumbing.com/cctor_coupon/25-off-any-service-call/ Done
