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TCPL Technology User Survey 2019
1.
Do you currently have regular access to the internet for personal use somewhere other than The Colony Public Library?
Yes
No
2.
How important is access to each of the following library technology services for the community?
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Online library catalog (e.g., search for titles, place holds, renew materials, view checkouts, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Online library resources & databases (e.g., genealogy, tutoring, language learning, online classes, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Downloadable/streaming library resources (e.g., books, audio books, magazines, music, video, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Internet access
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Computers & printers
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Assistive technology workstation (e.g., braille keyboard, vision tracking equipment, speech recognition software, zoom text, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Study room with computer
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Individual technology assistance
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Skype capability (e.g., webcam, headset, microphone, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Makerspace equipment (e.g., 3D printer and vinyl cutter)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
3.
Which of the following technology devices do you use? (Please select all that apply.)
Desktop computer
Laptop computer
Tablet (e.g., iPad, Kindle, eReader, etc.)
Smartphone
Streaming media device (e.g., Roku, Apple TV, Amazon Fire TV, etc.)
Intelligent personal assistant (e.g., Amazon Echo, Google Home, Apple HomeKit, etc.)
Smartwatch/Fitness tracker (e.g., Apple Watch, Fitbit, Garmin, etc.)
Mobile hotspot
Virtual reality device
Maker equipment (e.g., 3D printer, vinyl cutter, sewing machine, etc.)
Gaming consoles (e.g., Xbox, PlayStation, Nintendo, etc.)
I don’t use any of these electronic devices
Other (please specify)
*
4.
In the past 3 months, how often have you used a computer or mobile device (e.g., smartphone, tablet, etc.) to do any of the following activities?
(Required.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Send or receive email
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Shop or sell online
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Participate in a video call or chat (e.g., Skype, FaceTime, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Manage finances (e.g., online banking, pay bills, trade stocks, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Read (e.g., books, magazines, news stories, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.)
Hourly
Daily
Weekly
Monthly
Occasionally
Never
Research genealogy
Hourly
Daily
Weekly
Monthly
Occasionally
Never
5.
If the library were to offer classes on the following topics, which would you be interested in? (Select all that apply)
Google software (e.g., Google Drive, Google Docs, Google Sheets, Google Photos, etc.)
Coding for kids
Coding for adults
Vinyl design software
3D print design
Sewing basics
Podcasting basics
Graphic design software
eCommerce (e.g., eBay, Etsy, Craigslist, etc.)
Fake news
Small business tools
Education (e.g., financial aid, online classes, research tools, etc.)
Health (e.g., research medical procedures, prescriptions, health care providers, etc.)
Workforce development (e.g., resume building, job searching, job skills, etc.)
eGovernment (e.g., applying for government programs and services, legal research, filing taxes, etc.)
Genealogy
Financial literacy (e.g., investing, cryptocurrency, budgeting, etc.)
Social media basics (e.g., Facebook, Instagram, Twitter, etc.)
Other (please specify)
6.
If the library were to offer the following technology services, which would you be interested in? (Select all that apply)
Desktop publishing (e.g., Photoshop, Illustrator, After Effects, etc.)
Immersive technology (e.g., virtual reality, augmented reality, mixed reality, etc.)
Audio/video production equipment
Sewing/quilting machine
Tablet checkout
Lynda.com
Drone checkout
Print-on-demand machine
Laser cutter
Kinetic equipment
Musical instruments
STEM equipment
Library of Things (e.g., blood pressure monitor, Instant Pot, stud finder, etc.)
Other (please specify)
*
7.
What is your age?
(Required.)
18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 to 74
75 or older
8.
Which best describes your employment status?
Employed
Self-employed
Not employed, looking for work
Not employed, NOT looking for work
Student
Military
Work from home (including stay-at-home parenting)
Retired
Disabled, not able to work
Other (please specify)
9.
Do you have additional comments?