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Pivotal Strategic Planning Survey - Scholars and Alumni

Thank you for taking a few minutes to share your experience. Your responses are confidential and will be reviewed in summary to help guide Pivotal’s future programs and services.
Section A: About You
1.What is your relationship with Pivotal?
2.Where are you right now? (Select all that apply)
SECTION B: ACADEMIC COACHING
3.Please RANK the following academic supports based on what is / was MOST IMPORTANT to you.
1 (Most important)
2
3
4
5
6
7
8
9 (Least important)
N/A
Class planning and course selection
Staying organized and managing time
College and/or financial aid applications
Scholarships
Graduation and transfer planning
Accountability and check-ins
Problem-solving academic challenges
Emotional encouragement and motivation
Other (please specify)
4.For EACH academic support area above, please tell us how well Pivotal is / was supporting you.
Extremely well
Very well
Moderately well
Slightly well
Not at all
N/A - Not applicable to me.
Class planning and course selection
Staying organized and managing time
College or financial aid applications
Scholarships
Graduation and transfer planning
Accountability and check-ins
Problem-solving academic challenges
Emotional encouragement and motivation
Other (if selected above)
5.What other academic support would have made (or would make) the biggest difference for you?
SECTION C: CAREER SUPPORT (POST-GRADUATION AND BEYOND)
6.Please RANK the following types of career support based on what is / was MOST IMPORTANT to you.
1 (Most important)
2
3
4
5
6
7 (Least important)
N/A
Resume and interview preparation
Help finding internships or jobs
Career exploration and goal setting
Networking and professional connections
Workplace readiness (communication, expectations, etc.)
Financial guidance related to employment
Other (please specify in box below)
7.For EACH career support area, please tell us how well Pivotal is / was supporting you.
Extremely well
Very well
Moderately well
Slightly well
Not at all
N/A
Resume and interview preparation
Help finding internships or jobs
Career exploration and goal setting
Networking and professional connections
Workplace readiness
Financial guidance related to employment
Other (if selected in the question above)
8.What other career support would have made (or would make) the biggest difference for you personally?
SECTION D: OTHER LIFE SUPPORT NEEDS (Beyond Academic Coaching and Career Support)
9.Please RANK the following areas based on what is / was MOST IMPORTANT to you.
1 (Most important)
2
3
4
5
6
7
8 (Least Important)
N/A
Safe and affordable housing
Mental Health services
Financial skills/money management
Food assistance
Transportation
Help accessing benefits or resources
Personal support during difficult life events
Other (please specify in the box below)
10.For EACH area, please tell us how well Pivotal is / was supporting you.
Extremely well
Very well
Moderately well
Slightly well
Not at all
N/A
Safe and affordable housing
Mental health services
Financial skills / money management
Food assistance
Transportation
Help accessing benefits or resources
Personal support during difficult life events
Other (if selected above)
11.Is there anything important that was NOT listed above that you think Pivotal should know about?
SECTION E: COACHING SERVICE DELIVERY MODEL
12.Please RANK the following aspects of coaching based on what is / was MOST IMPORTANT to you.
1 (Most important)
2
3
4
5
6 (Least Important)
N/A
Frequency of meetings
Ability to meet in person
Virtual meeting options
Text or quick check-ins
Flexibility of scheduling
Feeling connected to my coach
Other (please specify in box below)
13.For EACH item above, please tell us how well Pivotal’s coaching model is / was meeting your needs.
Extremely well
Very well
Moderately well
Slightly well
Not at all
Frequency of meetings
Ability to meet in person
Virtual meeting options
Text or quick check-ins
Flexibility of scheduling
Feeling connected to my coach
14.How often do / did you meet (either in-person or virtually) with your coach?
15.How often did you communicate, via text, email, with your coach?
16.Ideally, how often would you LIKE (or would have liked) to meet with your coach?
17.What feels like the right frequency to meet with your coach?
18.What would improve Pivotal’s coaching delivery model?
SECTION F: OVERALL EXPERIENCE
19.Overall, how likely are / were you to recommend Pivotal to another foster youth?
Very likely
Likely
Unsure
Unlikely
Very unlikely
20.What do you see as Pivotal’s greatest strengths?
Section G: ALUMNI CAREER AND JOB PREPARATION.
This section is for alumni only. All others may skip these last 2 questions.
21.What supports could have assisted you in preparing to begin your career search and start a job?
22.Did you feel prepared to begin your career search and start a job when you completed Pivotal's program? Please share anything you'd like to that describes why you did or did not feel prepared.
Thank you for sharing your perspective. Your voice directly informs Pivotal’s future strategy and services.