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MyHamilton 311 Climate Survey
*
1.
On a scale of 0 to 10,
How likely is it that you would recommend MyHamilton 311 to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
2.
In the last 12 months, what type of 311 requests have you submitted? Select all that apply:
(Required.)
Alley, sidewalk, street, and sewer
Grass and weeds
Non-emergency police issues
Pothole
Property in poor condition
Streetlight
Traffic, visibility, lights, and signs
Vehicle
Zoning and business information
Other (please specify)
3.
On a scale of 1 to 5, 1 being 'Very Poor' and 5 being 'Excellent', how do you feel the City handles each of the following:
Very Poor
Below Average
Average
Above Average
Excellent
Issue getting resolved
Very Poor
Below Average
Average
Above Average
Excellent
Speed of issue getting resolved
Very Poor
Below Average
Average
Above Average
Excellent
Communication throughout the process
Very Poor
Below Average
Average
Above Average
Excellent
Quality of communication
Very Poor
Below Average
Average
Above Average
Excellent
Ease of working and understanding the app/website
Very Poor
Below Average
Average
Above Average
Excellent
4.
What do you like about using 311?
5.
What do you dislike about using 311?
6.
If anything, what do you believe needs to be fixed within the MyHamilton 311 system?