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RESIDENT EXPERIENCE SURVEY
Your feedback helps us improve care and services at our home. Please take a few minutes to complete this survey. Your responses are confidential and will be used to enhance your quality of life.
1.
Who is filling out the survey?
Resident
Family on behalf of Resident
Family
2.
Name of Facility
South Centennial Manor
Rosedale Center
Villa Minto
Anson General Hospital - CCC Unit
Bingham Memorial Hospital - CCC Unit
Lady Minto Hospital - CCC Unit
3.
Staff treat you with courtesy and respect
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
4.
You feel comfortable expressing concerns to staff
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
5.
You are satisfied with how the Doctor/ Nurse Practitioner involves you and your family in deciding about your care
Strongly agree
Somewhat Agree
Somewhat Disagree
Strongly disagree
6.
Your personal care routines (e.g., bathing, dressing) are respected
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
7.
You are satisfied with the quality of the food
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
8.
You have enough time to eat your meals
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
9.
There are activities offered you enjoy
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
10.
You feel encouraged to participate in social and recreational activities
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
11.
You feel safe living in and visiting the home
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
12.
You can trust the staff who provide you with care
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
13.
Your room and the home is clean and well maintained
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
14.
Continence care products, such as briefs and pads, are available, appropriate and good quality
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
15.
You would recommend this home to others
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
16.
Overall, how satisfied are you with living in this home
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
17.
Suggestions or Comments
Is there anything you would like to share or suggest to improve your experience?