Resident Manager Survey

SCRHA is sponsoring legislation that would rescind the requirement for an on-site resident manager at properties with 16 or more units. If your property is subject to this requirement, please take this short survey to assist our advocacy on your behalf.

If you have more than one property, please feel free to submit separate surveys for each. Once you submit your answers for the survey, you may refresh the link and answer again for another property.

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* 1. How many units are at your property?

16 to 25

26 to 50

51 to 100

101 to 200

201 to 300

301 or more

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* 2. What best describes the resident manager at your property?

An employee who also serves as resident manager (i.e. property manager, leasing agent, maintenance tech)

An existing resident who was selected to serve in the role (i.e. had a lease in place prior to employment, works only a few hours)

Someone who was recruited specifically to live at the property and fill the role

Other (please specify)

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* 3. Please select the answer that best reflects the employment status of your resident manager.

Full Time

Part Time

Other (please specify)

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* 4. Please check the boxes that best describe the duties of your resident manager.

Addressing maintenance requests

Property cleaning

Handling resident complaints

Leasing

Other (please specify)

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* 5. What best describes how you comply with payment/wage requirements for your resident manager?

Check Exchange (tenant pays rent and receives a separate payment for hours worked)

Apply wages to the allowable rent credit (wages applied to rent credit/discount)

Salaried employee with no rent credit

Other (please specify)

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* 6. Using the slider below, please indicate how difficult it is to comply with the state's payment standard for resident managers.

Not Difficult at All

Somewhat Difficult

Very Difficult

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. What tools are in place at your property for maintenance requests and after-hours requests/emergencies. Check all that apply.

24-hour or after-hours phone number

Online Maintenance Portal

Phone Application

Texting option (to manager, service, or other responsible party)

Contact Resident Manager

Leasing Office during business hours

Other (please specify)

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* 8. If the resident manager requirement were rescinded, would you still employ one at your property?

Yes

Resident Manager Survey

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* 1. How many units are at your property?

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* 2. What best describes the resident manager at your property?

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* 3. Please select the answer that best reflects the employment status of your resident manager.

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* 4. Please check the boxes that best describe the duties of your resident manager.

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* 5. What best describes how you comply with payment/wage requirements for your resident manager?

Question Title

* 6. Using the slider below, please indicate how difficult it is to comply with the state's payment standard for resident managers.

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* 7. What tools are in place at your property for maintenance requests and after-hours requests/emergencies. Check all that apply.

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* 8. If the resident manager requirement were rescinded, would you still employ one at your property?

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* 9. Please share anything else related to the topic that you think would be helpful for legislators to know.