Albany Figure Skating Club

Learn to Skate Program Satisfaction Survey

Thank you for participating in our survey. Your feedback is valuable to us.

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* 1. Please respond to the following set of statements:

	Very Satisfied	Satisfied	Unsatisfied	Very Unsatisfied
Are you satisfied with your experience using our skating programs?	Are you satisfied with your experience using our skating programs? Very Satisfied	Are you satisfied with your experience using our skating programs? Satisfied	Are you satisfied with your experience using our skating programs? Unsatisfied	Are you satisfied with your experience using our skating programs? Very Unsatisfied
Are you satisfied with the quality of instruction that you or your skater received?	Are you satisfied with the quality of instruction that you or your skater received? Very Satisfied	Are you satisfied with the quality of instruction that you or your skater received? Satisfied	Are you satisfied with the quality of instruction that you or your skater received? Unsatisfied	Are you satisfied with the quality of instruction that you or your skater received? Very Unsatisfied
Are you satisfied with the instructional time you or your skater received?	Are you satisfied with the instructional time you or your skater received? Very Satisfied	Are you satisfied with the instructional time you or your skater received? Satisfied	Are you satisfied with the instructional time you or your skater received? Unsatisfied	Are you satisfied with the instructional time you or your skater received? Very Unsatisfied
Are you satisfied with the registration process?	Are you satisfied with the registration process? Very Satisfied	Are you satisfied with the registration process? Satisfied	Are you satisfied with the registration process? Unsatisfied	Are you satisfied with the registration process? Very Unsatisfied

If unsatisfied, why?

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* 2. What do you like most about our skating programs?

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* 3. What do you like least about our skating programs?

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* 4. What are some ways we can improve our skating programs and overall experience?

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* 5. Will you or your child take Learn to Skate lessons next season (2017-2018)?

Yes, Summer 2017 Session (July/August)

Yes, Fall 2017 Session (October-December)

Yes, Winter 2018 Session (January-March)

Yes, Spring 2018 Session (March-Spring)

If no, please tell us why?

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* 6. Which of the following additional programs would you or your skater be interested in trying?

Synchronized Skating Team

Theatre on Ice Productions

Ice Dancing

Artistry in Motion

Learn to Skate Hockey Skills

Other (please specify)

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* 7. What session offerings would you be interested in?

4-week

5-week

6-week

8-week

10-week

Other (please specify)

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* 8. How would you rate the Learn to Skate lesson prices?

Too high

About right

Too low

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* 9. What days and times are best for you and/or your skater?

	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Evenings 5-6 pm	Evenings 5-6 pm Sunday	Evenings 5-6 pm Monday	Evenings 5-6 pm Tuesday	Evenings 5-6 pm Wednesday	Evenings 5-6 pm Thursday	Evenings 5-6 pm Friday	Evenings 5-6 pm Saturday
Evenings 6-7 pm	Evenings 6-7 pm Sunday	Evenings 6-7 pm Monday	Evenings 6-7 pm Tuesday	Evenings 6-7 pm Wednesday	Evenings 6-7 pm Thursday	Evenings 6-7 pm Friday	Evenings 6-7 pm Saturday
Evenings 7-8 pm	Evenings 7-8 pm Sunday	Evenings 7-8 pm Monday	Evenings 7-8 pm Tuesday	Evenings 7-8 pm Wednesday	Evenings 7-8 pm Thursday	Evenings 7-8 pm Friday	Evenings 7-8 pm Saturday
Days 12-1 pm	Days 12-1 pm Sunday	Days 12-1 pm Monday	Days 12-1 pm Tuesday	Days 12-1 pm Wednesday	Days 12-1 pm Thursday	Days 12-1 pm Friday	Days 12-1 pm Saturday
Days 1-2 pm	Days 1-2 pm Sunday	Days 1-2 pm Monday	Days 1-2 pm Tuesday	Days 1-2 pm Wednesday	Days 1-2 pm Thursday	Days 1-2 pm Friday	Days 1-2 pm Saturday
Days 2-3 pm	Days 2-3 pm Sunday	Days 2-3 pm Monday	Days 2-3 pm Tuesday	Days 2-3 pm Wednesday	Days 2-3 pm Thursday	Days 2-3 pm Friday	Days 2-3 pm Saturday

Other (please specify)

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* 10. Which ice rink location(s) do you prefer?

Albany County Hockey Facility

Bethlehem YMCA

Albany Academy