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Sumter Public Library Customer Experience Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend the library to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Please respond to the following statements about your most recent library experience.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
Library staff are friendly and helpful.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
The library's opening hours are convenient for me.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
Technology resources (computers, WiFi, printers) meet my needs.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
The library is clean, comfortable, and well-maintained.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
The library offers a good variety of programs and events.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
There was a variety of resources from which to choose.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
The library provides a safe and welcoming environment.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
3.
If you would like to provide additional feedback, please use the space below.