2023 Global Supply Chain Leader Survey
1.
What industry are you in?
Agriculture & Mining
Business Services
Computers & Electronics
Consumer Packaged Goods
Consumer Services
Education
Energy & Utilities
Food & Beverage
Financial Services
Government
Healthcare, Pharmaceuticals, & Biotech
Manufacturing
Media & Entertainment
Non-Profit
Real Estate & Construction
Retail
Software & Internet
Travel, Recreation, and Leisure
Telecommunications
Transportation & Storage
Wholesale & Distribution
3PL
Other (please specify)
Other (please specify)
2.
How big is your organization? (Revenue)
$0-$1M
$1M-$10M
$10M-$50M
$50M-$100M
$100M-$250M
$250M-$500M
$500M-$1B
$1B-$10B
$10B+
3.
What is your role / level?
4.
What modes of transportation do you focus on?
Over the Road
Ocean
Rail
Air
5.
What GEOs do you focus on?
North America
Europe
Middle East
Asia/ Pacific
Latin America
Africa
6.
Is your Supply Chain back to normal?
Yes
No
7.
Which, if any, of the following are the top-3 supply chain challenges your organization is focused on for the next 6 to 12 months? Please select up to 3 options that apply.
Reducing fines and fees
Reducing transportation costs
Improving customer experience
Nearshoring production
Improving overall agility
Reducing inventory carrying costs
Reducing delivery time/improving Speed to Market
Warehouse productivity & throughput
Improving direct store/consumer delivery
Improving shipment security/reducing risk
Sustainability
Other (please specify)
8.
What Supply Chain Technologies does your organization currently operate (check all that apply)
Enterprise Resource Planning (ERP)
Warehouse Management System (WMS)
Transportation Management System (TMS)
Yard Management System (YMS)
Order Management System (OMS)
Control Tower
Command Center
Real-Time Visibility Platform (RTTVP)
IoT
Digital Twin
9.
How many systems do you have to manage your end-to-end supply chain across all the functions?
Less than 10
10-20
More than 20
10.
In which countries does your organization have operations - choose all that apply:
Japan
Australia
Vietnam
Malaysia
Philippines
N/A
11.
If you operate in any of these countries, do you have supply chain visibility in these markets?
Yes
No
N/A
12.
What types of locations do you control logistics traffic at (i.e., you are responsible for unloading and are subject to detention fees)?
Select all that apply.
Retail stores (including plazas, standalone, etc.)
Distribution/Consolidation Centers
Assembly Plants (non-fabrication)
Production Plants (fabrication)
We do not control any locations subject to logistics traffic
Other (please specify)
13.
How are you currently monitoring detention fees with your carrier network?
Carrier-provided reporting
Internal reporting from a business intelligence tool
Spreadsheets at the place where detention occurs
Spreads at a corporate location (i.e., not where detention occurs)
We do not track detention fees, however we are subject to paying them
We do not track detention fees, and we are not subject to paying them
Other (please specify)
14.
What actions are you planning to take in the next 6-12 months to continue to de-risk your supply chain (choose from below):
Diversifying suppliers and/or supply chain partners
Moving/expanding production to countries like India, Vietnam and Mexico
Increasing investment in technology
Changing your mix of modes, lanes and carriers
Other, please specify
Other (please specify)
15.
On a scale of 1-5, where 5 = world-class, 3 = not great, but making progress, and 1=struggling, how would you rate your organization on each of the following?
Please select one option on each row.
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
Collaboration across internal teams (e.g., inventory, planning, track and trace, etc.)
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
Integrating internal systems to give you a single source of truth
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
Collaboration with suppliers to improve delivery and planning
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
Service levels to customers
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
Digitizing your supply chain
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
Visibility into your upstream supply chain
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
Visibility into your yard operations and appointment setting processes at your facilities
1 (struggling)
2
3 (not great, but making progress)
4
5 (world-class)
16.
Are you able to make supply chain decisions in real-time taking into consideration what is happening across teams and systems?
Yes
No
17.
How important is it to your organization to have (or do you already have) a platform that connects data from disparate sources? This can include data from your internal teams, partners, suppliers, customers, etc.
Extremely important
Very important
Somewhat important
Not at all important
Not at all important
Not Applicable- Haven't considered it
18.
Which, if any, of the following types of decisions in your organization are most influenced by supply chain data? Please choose all that apply.
Operational decisions
Strategic decisions
Financial decisions
Marketing decisions
Other (please specify)
Not applicable – no decision in my organization is influenced by supply chain data
Other (please specify)
19.
Is your organization investing in technology that has capabilities enabled by artificial intelligence (AI)?
Yes
No
20.
If yes, in what areas are you looking to apply AI? Please choose all that apply
Shipping / transportation
Inventory management
Network design
Customer-facing tools
21.
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