Skip to content
SJV Customer Satisfaction Survey 2021
*
1.
What program do you or your child participate in at St. Joseph's Villa?
(Required.)
Dooley Center for Alternative Education
Dooley School
Sarah Dooley Center for Autism
Youth Day Support
Adult Day Support
After School Day Treatment
School Based Day Treatment
Intensive In-Home Services (IIH)
In-Home Behavior Treatment (IHBT) and ABA Clinic
Mental Health Skill-Building (MHSB)
Mobile Crisis Services
Flagler Richmond Housing & Homeless Services
Flagler Petersburg HRC Housing & Homeless Services
Crisis Stabilization Unit or Day
Outpatient Counseling Services
*
2.
How long have you or your child received services in the program selected above?
(Required.)
Less than three months
Three to six months
Six months to a year
One to two years
More than two years
*
3.
I was given written information about my rights and responsibilities as a client/student.
(Required.)
Yes
No
*
4.
The people who work for St. Joseph's Villa treat me/my child with respect and courtesy.
(Required.)
Yes
No
*
5.
St. Joseph's Villa asks me about my ideas on how to improve its services.
(Required.)
Yes
No
*
6.
I know where to go or whom to speak to if I have a complaint.
(Required.)
Yes
No
*
7.
The staff is respectful of my/my child's confidentiality and privacy.
(Required.)
Yes
No
*
8.
St. Joseph's Villa's buildings, offices, and campus are clean and well kept.
(Required.)
Yes
No
N/A
*
9.
I feel St. Joseph's Villa creates a safe environment.
(Required.)
Yes
No
N/A
*
10.
I help plan my/my child's services and goals.
(Required.)
Yes
No
*
11.
St. Joseph's Villa is responsive in returning my phone calls or answering my emails.
(Required.)
Yes
No
*
12.
I would recommend St. Joseph's Villa to my family and friends.
(Required.)
Yes
No
*
13.
If I needed help or services again, I would come back to St. Joseph's Villa.
(Required.)
Yes
No
*
14.
Overall, I am satisfied with the services that I am receiving.
(Required.)
Yes
No
15.
Please provide any ideas on how we could improve our services.
16.
If you answered "No" to any question or if you would like to add additional comments, please respond below.
Current Progress,
0 of 16 answered
