Litigant Feedback Survey

Question Title

* 1. Please select your County:

New Castle County

Kent County

Sussex County

Question Title

* 2. Did you see a:

Judge

Commissioner

Mediator

Question Title

* 3. What case brought you to Family Court?

Protection from Abuse (PFA)

Custody, Visitation, or Guardianship

Child Dependency/Neglect

Child Support

Alimony or Property Division

Criminal or Delinquency

None of the above

Question Title

* 4. What type of hearing did you have?

Trial

Mediation

Case Review

Case Management Conference

Criminal/Delinquency

I do not know

Question Title

* 5. How did you connect to your online Court hearing?

Cell phone

Laptop or home computer

Tablet

I called in using a telephone number

Question Title

* 6. What type of data did you use when logging into your hearing?

I used my cell phone or 4g data (NOT Wi-Fi)

I used a Wi-Fi network

I do not know

Question Title

* 7. Was your hearing easy to connect to?

Yes

Question Title

* 8. How satisfied are you with the technology used for your hearing?

Very dissatisfied

Somewhat dissatisfied

Somewhat satisfied

Very satisfied

Very dissatisfied

Somewhat dissatisfied

Somewhat satisfied

Very satisfied

Question Title

* 9. Did you feel safe during your hearing today?

Yes

Question Title

* 10. Please choose the option you AGREE the most with:

I would feel safer if my hearing was in the Courthouse

I would feel safer logging into my hearing from my home

I would feel safer logging into my hearing from somewhere else in the community (advocate center or library)

Question Title

* 11. Please describe any problems you had when logging into your online hearing today.

Question Title

* 12. What were the benefits of having your hearing remotely?

Question Title

* 13. Do you have any other feedback?

Question Title

* 14. If you would like us to review your case, please type in your first and last name, hearing date, and case/petition number below (this is OPTIONAL - YOU DO NOT HAVE TO GIVE THIS INFORMATION)