RSL NSW Strategic Plan Review

Thank you for taking this survey. If you would like to make a written submission to the RSL NSW Board to consider while undertaking the annual Strategic Plan review, please email it to the attention of the CEO, Jon Black, via support@rslnsw.org.au

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* 1. What is your RSL NSW membership status?

Service Member

Affiliate Member

Auxiliary Member

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* 2. How long have you been a member of RSL NSW (approximately)?

Less than 5 years

Between 5 and 20 years

Between 20 and 50 years

More than 50 years

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* 3. Select your age bracket

21-30

31-50

51-70

71-90

91+

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* 4. Have you reviewed the RSL NSW Strategic Plan 2021-2026? (Click here to view)

Yes

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* 5. Below is a list of initiatives of the Strategic Plan that have commenced, due to commence, or have already been completed. Please select which initiatives to attract and retain new members to RSL NSW you are aware of:

Lobbying and establishment of RSL LifeCare and RSL NSW Veteran Wellbeing Centres

Aggregated Investment Manager for sub-Branches appointed

Commencement of inter-sub-Branch Sport and Recreation Pilot

District Rationalisation Project (includes pilot to assess value of each District having a full-time support resource to assist sub-Branches in all aspects of volunteer training and discharging their RSL and charity regulatory obligations)

Website optimisation

Introduction of free membership

Online membership applications now available

Veteran needs research project

Relaunch of Reveille including digital content and monthly e-newsletters

Services catalogue

Commemorative guidance support products suite

Sub-Branch (CRM) and Member Portal

I am not aware of the initiation or implementation of any of the Strategic Plan initiatives to attract and retain new members to RSL NSW

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* 6. Are you aware that if the Goals in the Strategic Plan 2021-2026 are not implemented, it is predicted that RSL NSW and its sub-Branches will cease to exist as a member-based organisation in 10-18 years from now?

Yes

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* 7. Are you aware that there are now over 6000 registered charities that support veterans and their families registered with the Australian Charities and Not-for-profits Commission (Regulator)?

Yes

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* 8. Do you agree that RSL NSW should implement the initiatives of the Strategic Plan to ensure that by 2026 every veteran in NSW understands what the RSL stands for, what it does, and wants to be involved as a member?

Agree

Disagree

Neither agree or disagree

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* 9. Does your sub-Branch Executive share updates about the Strategic Plan at meetings that you attend, in newsletters or otherwise?

Yes

Not applicable

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* 10. In your opinion, have the members of your local sub-Branch embraced the Strategic Plan and its initiatives to attract and retain new members?

Yes

I don't know

I am not attached to a sub-Branch

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* 11. Did you know that updates on the progress of the implementation of the Plan are available on the RSL NSW website? (Click here to view)

Yes

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* 12. How would you prefer to receive progress updates about the implementation of the Strategic Plan?

Reveille

Videos

Regular Microsoft Teams meetings with the CEO

Website

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* 13. Are you satisfied with the Strategic Plan and its progress?

Yes

I don’t know enough about the Strategic Plan to comment.

If no, please provide feedback

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* 14. Since the adoption of the RSL NSW Strategic Plan in 2021 (following consultation with members in 2020), do you think circumstances within the veteran community have significantly changed whereby you believe that major modifications need to be made to the Strategic Plan?

No – The implementation of the Strategic Plan should proceed without delay

Yes – minor modifications

Yes – major modifications

If yes, please provide your recommendations for modifications

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* 15. RSL NSW sub-Branches have a collective wealth of approximately $430 million in relatively liquid funds under investment management.

Do you believe that RSL NSW sub-Branches should work together to mobilise the returns on these investments to support the objectives in the Strategic Plan to position the RSL in NSW as the leading veteran's organisation that those who served want to join and volunteer to help others, look after each other, and continue to lead commemorations in every community?

Yes

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* 16. Do you believe RSL NSW needs a robust network of well-trained volunteer wellbeing and pension advocates to complement the paid advocates at RSL DefenceCare (RSL LifeCare Ltd), and to further connect veterans in need to services and support?

Yes

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* 17. As an initiative of the Strategic Plan, RSL NSW has conducted an extensive research project about what members and the wider veteran community wants from the RSL, including what they want to read about across our communication platforms.

Are you enjoying the Reveille content in magazine, e-newsletter, website and social format?

Yes

I don't receive the Reveille and I need to check whether my contact details are current in the sub-Branch Portal

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* 18. Do you believe that the RSL should revert to how it operated in:

1945 (After WWII)

1975 (The period after the Vietnam War)

2015 (Before the Bergin Enquiry)

No – I believe that the RSL NSW must embrace the Strategic Plan to evolve to ensure that the charity remains relevant to veterans and current serving members of the ADF, and their families, and delivers on our charitable purpose to support all veterans and their families, not just members.