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* 1. On a scale of 1–5 with 5 being the best, how clear was your billing statement?

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* 2. On a scale of 1–5 with 5 being the best, how satisfied were you with the handling of your account with any insurance or liability companies?

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* 3. On a scale of 1–5 with 5 being the best, please rate the ease of your payment options. [Payments can be made via MyChart, on mwhc.com, by telephone, or through regular mail.]

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* 4. On a scale of 1–5 with 5 being the best, please rate the ease of your financial experience.

Your feedback is greatly appreciated. If you would like to share any additional recommendations regarding your billing and financial experience, please contact our office at 540.741.7327.

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