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2. If your samples did not arrive in good condition (e.g. shipping boxes were not intact, sample containers inside the boxes were not properly sealed), were your concerns addressed in a timely manner?

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3. If the testing instructions were not clear, please specifically indicate what wasn't clear:

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4. Please share a specific example of how participation in the AASHTO re:source Proficiency Sample Program has resulted in improvement for your laboratory, if applicable:

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5. If you could change one thing about the AASHTO re:source Proficiency Sample Program, what would it be?

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6. Comments about the support service you have received from our Administrative staff (Sara Holsinger, Mark Ambrosini, and Stephen Amaya): (Consider the helpfulness, timeliness, and professionalism of interactions and communications.)

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7. If applicable, please list any agencies that require your laboratory's participation in the AASHTO re:source Proficiency Sample Program (PSP), so that we may better understand your needs.  (It isn't necessary to include the AASHTO Accreditation Program.)

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8. Please list any specific tests (AASHTO/ASTM) or sample types that you would like us to consider adding to the AASHTO re:source Proficiency Sample Program:

It is helpful if you include identifying information below.  We may contact you only if you agree to be contacted.  Your comments will in no way affect your laboratory's relationship with AASHTO re:source or its standing in the AASHTO Accreditation Program (AAP).

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9. Contact Information:

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10. May we contact you about your feedback if we have questions?

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11. May we have your permission to include your comments in future publications?  (Your name and the name of your organization will not be identified in the publications.)

Thank you for taking the time to submit feedback!  Your comments will help us improve the quality of our programs and services.

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