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Client Referral and Retention Survey for Cohen Healthcare Law Group
1.
How satisfied are you with Cohen Healthcare Law Group's services to date?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
2.
How would you rate the frequency and clarity of communication from your attorney?
Excellent
Good
Average
Poor
Very poor
3.
How competent and effective do you perceive your attorney to be?
Extremely competent and effective
Very competent and effective
Moderately competent and effective
Slightly competent and effective
Not at all competent and effective
4.
How confident are you in Cohen Healthcare Law Group's understanding of your legal needs?
Extremely confident
Very confident
Moderately confident
Slightly confident
Not at all confident
5.
How satisfied are you with the clarity of billing and invoicing?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6.
Do you have any unmet or evolving legal needs that Cohen Healthcare Law Group should be aware of?
7.
On a scale of 0 to 10,
How likely is it that you would recommend Cohen Healthcare Law Group's services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
8.
How likely are you to remain with Cohen Healthcare Law Group for future legal services?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
9.
Do you have any suggestions to improve your client experience with Cohen Healthcare Law Group?
10.
Please provide any additional feedback that could help us enhance our retention strategies.