Milton Union Public Library Community Survey

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* 4. What does the library do well? (Check those that are most important to you)

It makes my job as a parent/caregiver easier

The library helps people in my community

The library contributes to the quality of life in my community

Staff members always make me feel welcome

The library works well with other community organizations and/or local businesses.

To be honest, this library doesn't do anything well

None of these

Other (please specify)

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* 5. What materials and services are most valuable to you and your family? (Check your top 3 choices)

The collection of books and materials appeal to my family or me

I/we enjoy the downloadable books/collections (ebooks, streaming videos/music)

I/we enjoy the in-person programs (e.g. classes, storytimes, author visits, etc.)

I/we utilize the electronic database such as Ancestry, Consumer Reports, etc.

I/we enjoy the meeting rooms

I/we enjoy the computer access

I/we enjoy the wireless internet connection

I/we use the library for document services (printing, copying, faxing)

Other (please specify)

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* 6. What materials and services are most valuable to the community? (Check your top 3 choices)

Collection of books and materials

Library space to reserve and hold events/meetings

Wireless internet connectivity and computer access

Quiet study/reading space

Document services (printing, copying, faxing)

Classes and programming for children

Classes and programming for teens

Classes and programming for adults

Classes and programming for seniors

Support and resources for students and educators

Access to other community organizations/services/businesses through partnerships and programming

Other (please specify)

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* 7. What would improve this library? (Check your top 3 choices)

I think they are doing a great job already

Extended hours

More materials/collections such as books, DVDs, etc

Dedicated quiet areas

Displays that are easy to browse and find new materials

Public programs for adults

Public programs for youth

A wider variety of public programs

After-hours pickup lockers

More meeting space to reserve

More outreach to the broader community (bookmobile, presence at events, delivery)

Friendlier/more welcoming staff

Other (please specify)

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* 8. Is it easy to find things in the library?

Yes

No (Please describe)

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* 9. Where do you usually hear about the new items that you want to check out?

Library newsletter

Friends/word of mouth

Books I see in stores

Magazines or newspapers

Social Media (Facebook, Instagram, etc)

Newsletters

Church/Local Organizations

Library Staff

Other (please specify)

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* 10. How do you find out about community events? (check all that apply)

Local newspaper

Library website

Church

Social Media (Facebook, Instagram, etc)

Bulletin Board

Friends/Word of mouth

Event mailings/flyers/signs

Other (please specify)

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* 11. On the library's website, I know how to:

Make a purchase suggestion

Reserve a book/movie/audiobook

Find programs

Reserve a meeting room

Ask a reference question

Find the library staff and leadership

Access to library board meeting information

I don't know how to do these things

I don't use the library's website

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* 12. What is the biggest asset in the community?

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* 13. What is the biggest current challenge facing the community?

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* 14. What skills or education do you think would improve your career or increase your income?

Microsoft Office (Word, Excel, PowerPoint)

Job specific software

Resume writing

Grant writing

Small business or startup information and guidance

Foreign Language

Accounting software

Project management software

Nothing right now/I am retired

Other (please specify)

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* 15. What personal/life improvement or organizational skills are interesting to you? (Check all that apply)

Job searching on the internet

Wills/trusts/legal document support

Online calendars (iCal, Google Calendar, MSOutlook)

Collaborative platforms (Microsoft Teams, Slack, Basecamp, etc.)

Cloud photo storage (iCloud, Google Photos)

Video or photo editing software/apps

Notary

Passport application process

Tax information and support

Nothing/I am retired

Other (please specify)

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* 16. Typically, what do you do at the library? (check all that apply)

Use the computer

Pick up holds

Attend a program (Storytime, book club, etc)

Use the copier/fax/scanner

Browse collections

Check-out books & materials

Research genealogy/local history

Use the public meeting space

Work/study

Meet friends

Other (please specify)

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* 17. My dream library would...

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* 18. What would improve your library experience?

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* 19. What is your favorite thing about this library?

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* 20. What would make the library a more comfortable place to be? (Check top 3)

More soft seating

Improved cleaning/decluttering of public areas

Easier access to collections (displays, walkways, shelving arrangements)

More quiet study space

Space to reserve for small groups

An early literacy play area for very young children

Cafe services, places dedicated for snacking and beverages

More outdoor areas for reading and enjoyment

Neuro Diverse hours or designated spaces

Equipment to reserve for meetings (laptops, microphones, projectors, etc.)

Other (please specify)

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* 21. What is your zip code?

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* 22. What is your age?

Under 13 years old

13-17 years old

18-24 years old

25-34 years old

35-44 years old

45-54 years old

55-64 years old

65+ years old

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* 23. I am interested in submitting additional feedback for the strategic planning process.

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* 24. I am interested in being entered to win a raffle prize drawing.

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* 25. If you answered Yes to either question above, you MUST include your contact information below. Thank you.

Name

Email Address

Phone Number

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* 26. My preferred contact method for providing additional feedback is

Emailed questionnaire

In-person meeting

Virtual meeting

Handwritten response returned to the library

Milton Union Public Library Community Survey

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* 1. Do you use the library?

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* 2. If you have visited other libraries, which do you visit most often, and why?

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* 3. Why do you visit the library? (check all that apply)

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* 4. What does the library do well? (Check those that are most important to you)

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* 5. What materials and services are most valuable to you and your family? (Check your top 3 choices)

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* 6. What materials and services are most valuable to the community? (Check your top 3 choices)

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* 7. What would improve this library? (Check your top 3 choices)

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* 8. Is it easy to find things in the library?

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* 9. Where do you usually hear about the new items that you want to check out?

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* 10. How do you find out about community events? (check all that apply)

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* 11. On the library's website, I know how to:

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* 12. What is the biggest asset in the community?

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* 13. What is the biggest current challenge facing the community?

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* 14. What skills or education do you think would improve your career or increase your income?

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* 15. What personal/life improvement or organizational skills are interesting to you? (Check all that apply)

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* 16. Typically, what do you do at the library? (check all that apply)

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* 17. My dream library would...

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* 18. What would improve your library experience?

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* 19. What is your favorite thing about this library?

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* 20. What would make the library a more comfortable place to be? (Check top 3)

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* 21. What is your zip code?

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* 22. What is your age?

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* 23. I am interested in submitting additional feedback for the strategic planning process.

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* 24. I am interested in being entered to win a raffle prize drawing.

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* 25. If you answered Yes to either question above, you MUST include your contact information below. Thank you.

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* 26. My preferred contact method for providing additional feedback is