BPACE Front Office Customer Service Feedback 2025-2026 Question Title * 1. When you came into the school office, were you greeted in a timely and friendly manner so that you felt welcomed and acknowledged? Yes No Question Title * 2. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Question Title * 3. How well did the staff understand your questions? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. How much time did it take the staff to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected Did not receive a response Question Title * 5. How satisfied were you with the information the staff provided you? Extremely Satisfied Very satisfied Somewhat satisfied Not satisfied Question Title * 6. On a scale 1-10, 1 is not helpful and 10 is very helpful, how helpful was the staff? 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Question Title * 7. What was the purpose of your visit to our school office today? (Check all that apply) Student registration Seeking information Academic progress Other (please specify) Question Title * 8. How likely is it that you would recommend this school to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. How did you hear about our school? Billboard (10 Freeway) Mall Marquee School Marquee Advertisement Banner School Flyer Community Center Social Media Partner Agency Referral Internet Search Other (please specify) Question Title * 10. Do you have any other comments, questions, or concerns? Submit response >>