MSF Customer Survey 4

Question Title

* 1. Which of the following best describes what specifically you needed the money for?

To pay your Rent or Mortgage

To pay an Ongoing Bill or expense

For an Emergency or Unexpected expense

To help pay for a Special Purchase, such as a vacation, entertainment, or gifts

Some other reason

Question Title

* 2. Which of the following options would you choose if loans products like ours were no longer available?

Borrow from Family or Friends

Borrow from your Employer

Sell or Pawn personal possessions

Delay Paying some Bills

Cut Back on Expenses such as Food and Clothing

Take Out a Loan from a Bank or Credit Union

Use a Credit Card

Other (Please specify)

Question Title

* 3. What is your age?

Under 18

18 - 25

26 - 35

36 - 45

46 - 55

56 - 69

70+

I prefer not to answer

Question Title

* 4. What is your Gender?

Male

Female

I Prefer not to answer

Question Title

* 5. What is your Ethnicity origin (or Race).

White(non-Hispanic)

Hispanic or Latino

Black or African American

Native American or American Indian

Asian/Pacific Islander

I Prefer not to answer

Other (Please specify)

Question Title

* 6. What is the highest degree or level of school you have completed? If currently enrolled, highest degree received.

No Schooling Completed

Elementary School

Middle School

Some High School, No Diploma

High School Graduate, Diploma or Equivalent (for example: GED)

Some College Credit, No Degree

Trade, Technical or Vocational Training

Associate degree

Bachelor’s degree

Master’s degree

Doctorate degree

Question Title

* 7. What is your Profession or field of work?

Professional and Business Services

Public Service, Public Safety, Social Services, Government

Construction, Manual Labor

Food Service Industry, Waitress/Waiter, Fast Food

Education, Teachers, Teaching Assistant, Special Education

Medical, Healthcare, Health Services, Pharmaceutical

Banking, Finance Industry, Accounting

Information Technology, Computer Support

Science, Engineering, Mathematics

Leisure and Hospitality

Manufacturing

Agricultural or Farming

Retail Sales, Customer Service

Transportation, Utilities, Trade

Design, Creative or Art related fields

Other (Please specify)

Question Title

* 8. What is your annual Household Income? (Include your personal income and any other income contributing to the household for the total household income)

Under $25,000

$25,000 - 40,000

$40,000 - $60,000

$60,000 - $80,000

$80,000 - $100,000

$100,000 or more

Question Title

* 9. Do you currently Rent or Own your home?

Rent

Own

Other (Please specify)

Question Title

* 10. Household Composition or Marital Status

Single, never married

Married or domestic partnership

Widowed

Divorced

Separated

Question Title

* 11. What is the total number of people in your household (including yourself)?

1 - 2

3 - 4

5 - 6

7 - 8

9 +

Question Title

* 12. How many people in your household are under 18 years old?

5 +

Question Title

* 13. Which of the following products interest you?

Pre-Paid Debit Cards

Small Business Loans

Credit Cards

Budgeting Tools

Mobile App for managing your finances

Educational courses to learn more about finances and budgeting

Other (Please specify)