MSD Odor clAIRity Survey 2023

Thank you for commenting on MSD’s odor management program. Your feedback is important to us. Please answer the following 7 questions (estimated 2 minutes). If you have a specific odor to report, a link is provided after the survey.

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* 1. What is your zip code?

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* 2. How frequently do you experience odor issues in your neighborhood?

Daily

A few times a month

Occasionally throughout the year

Only during hot weather

Never

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* 3. Typically, how strong are the odors you experience?

Barely noticeable

Very noticeable

Pretty bad

Almost unbearable

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* 4. How frequently have you reported odors to MSD previously?

Weekly

Monthly

A few times a year

Never

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* 5. Have you ever reported odors to entities other than MSD? (check all that apply)

Air Pollution Control District

Animal Control

Mayor's Office

Metro Council member's office

MetroCall 311

911

Private companies near the source of the odor

No, I have not reported odors to other entities

Other (please specify)

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* 6. To what degree would you agree with this statement: "Given that odor is a natural result of wastewater treatment, MSD provides quality response to odor issues".

Strongly agree

Somewhat agree

Not sure

Somewhat disagree

Strongly disagree

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* 7. If you have registered an odor concern with MSD previously, how responsive have we been to your issue?

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

I have not yet registered an odor concern with MSD