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Legal Info Nova Scotia Email Feedback
Email Feedback Survey
Please take this survey and tell us what you think. We are always trying to improve and appreciate you taking the time to give us feedback. Thank you!
1.
How often have you contacted Legal Info Nova Scotia in the past year?
Today was my first time
Weekly
Monthly
Several times
Don't know
2.
I would prefer to contact Legal Info Nova Scotia by:
Telephone (Legal Information Line - 1 800 665-9779 or 902-455-3135)
Email (questions@legalinfo.org or online form)
Live chat
Text
Other
If other, please explain
3.
Before you sent an email, did you spend time reading or searching for information on the website (legalinfo.org)?
Yes, for more than 5 minutes
Yes, for less than 5 minutes
No, I just used email
Comment
4.
Why did you use Legal Info Nova Scotia's email service:
To get basic legal information
I could not get through on the Legal Information telephone Line
To request a referral to a lawyer in private practice
To clarify my understanding of information provided on the legalinfo.org website
To help me decide how to deal with a legal problem
Other (please specify)
5.
Was the information you got by email relevant to your problem?
Yes, very
Yes, somewhat
Not sure
No, not very
No, not at all
6.
Did the email service provide information that helped you deal with your legal problem?
Yes. It was very helpful
Yes. It was somewhat helpful
Not sure
No. It was not helpful
7.
Overall, how satisfied were you with Legal Info Nova Scotia's email service?
Very satisfied
Somewhat satisfied
Not sure
Not very satisfied
Not satisfied at all
Other (please specify)
8.
What is your approximate income (individual if you live alone, or household if you live with others)?
less than $25,000
$25,000 to $34,999
$35,000 to $44,999
$45,000 to $55,999
$60,000 to $64,999
$70,000 to $74,999
$75,000 or more
9.
What is your highest level of education?
less than high school
high school graduate
some college or university
college or university degree/diploma
10.
What is your age?
under 19
19 to 25
26 to 44
45 to 64
65 or older
11.
How did you hear about us?
Internet search
Court
Lawyer or Law firm
Judge
Legal Aid
Government Office
Non-profit organization, charity, or service agency
Other professional service provider
211
LISNS Publication (print)
MLA/MP
Word of mouth
Advertisement
Media Coverage
Television
Other website (please specify)
