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* 1. Name (providing your name is optional, but please include it if you want technical support to follow-up with anything you've mentioned in this survey):

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* 2. Please indicate how you attend classes at Midstate College.

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* 3. Indicate your level of satisfaction with the hardware in the classrooms:

  Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very Satisfied N/A
Desktops that you use in the classrooms
Projectors that are used in the classrooms
Printers that are used on-campus (in classrooms, the library, etc.)

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* 4. Do you have any challenges or requests regarding hardware in the classrooms? 

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* 5. Do you know how to submit a ticket to technical support? 

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* 6. Indicate your level of satisfaction with the following Gateway services:

  Very Dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very Satisfied N/A
Academic Progress (student transcripts, degree progress audits, grades, etc.)
Evaluations (course evaluations, student opinion survey)
Event Calendar
Library Resources (ebrary, Westlaw, etc.)
Midstate Directory (class schedules, faculty lists, online profile, etc.)
Student Success Referral
Update Information
Accounts (my ledger card, online payments)
Notifications (SAP plans)
Technical Support (file tickets, check ticket status, etc.)

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* 7. What services, if any, would you like to see added in the Gateway? 

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* 8. Are there any additional services or opportunities for interaction with faculty you would like to see in eLearning?

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* 9. Please indicate your overall level of satisfaction with the following areas:

  Very Dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very Satisfied N/A
The Gateway
The current Learning Management System (LMS), Open LMS
Your experience with Technical Support

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* 10. Have you used Turnitin?

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