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LSC Customer Survey

Help Us Improve For You!

1.Please indicate whether you agree or disagree with the following statements
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
The general cleanliness of the centre is of a high standard
The sports hall facility is clean and well maintained
The changing facilities are clean and well maintained
The centre staff are friendly and efficient at handling customer enquiries
All enquiries and suggestions are handled well
The fitness equipment and environment is of a good quality/condition
The cafe is of a good quality
The information displayed is clear and relevant
A wide range of activities are provided
The timetable of studio classes meet my expectations
The leisure centre offers good value for money
The memberships on offer provide a good variety and value for money
The quality and accessibility of car parking meet my expectations
The leisure centre is well sign posted and easy to find
The opening hours meet my expectations
Overall the facility is enjoyable to use
Overall I am satisfied with my leisure centre
Overall the leisure centre meets my expectations
2.What THREE factors are most important to you when you visit the centre?
3.What ONE are of the centre do you feel could do with improving?
4.What activities do you usually take part in at the centre?
5.How often do you attend the centre on average?
6.How far do you travel to visit the centre?
7.Any Other Comments/Feedback?