Online Banking Satisfaction Question Title * 1. How likely is it that you would recommend Quest It's Me 247 Online Banking to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with It's Me 247 Online Banking? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. Which of the following words would you use to describe It's Me 247 Online Banking? Select all that apply. Reliable High quality Useful Unique Impractical Ineffective Poor quality Unreliable OK Question Title * 4. How well does It's Me 247 Online Banking meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 5. How would you rate the quality of It's Me 247 Online Banking? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 6. How long have you been a member/owner of our Quest Federal Credit Union? New member/owner, less than 90 days Less than six months Six months to a year 1 - 2 years 3 or more years OK Question Title * 7. Do you have any other comments, questions, or concerns? OK Question Title * 8. Would you like to be contacted regarding your responses, questions, or comments? Yes No OK Question Title * 9. Contact Information Name Email Address Phone Number OK DONE