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Online Banking Satisfaction
1.
On a scale of 0 to 10,
How likely is it that you would recommend Quest It's Me 247 Online Banking to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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2
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4
5
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10
2.
Overall, how satisfied or dissatisfied are you with It's Me 247 Online Banking?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe It's Me 247 Online Banking? Select all that apply.
Reliable
High quality
Useful
Unique
Impractical
Ineffective
Poor quality
Unreliable
4.
How well does It's Me 247 Online Banking meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How would you rate the quality of It's Me 247 Online Banking?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How long have you been a member/owner of our Quest Federal Credit Union?
New member/owner, less than 90 days
Less than six months
Six months to a year
1 - 2 years
3 or more years
7.
Do you have any other comments, questions, or concerns?
*
8.
Would you like to be contacted regarding your responses, questions, or comments?
(Required.)
Yes
No
9.
Contact Information
Name
Email Address
Phone Number
Current Progress,
0 of 9 answered
