?Hello My Passport Wireless Pro beta testers,
 
Thank you for participating the beta firmware test for the My Passport Wireless Pro. As the test is coming to an end, we'd like your thoughts on the new firmware tested. This survey should take no more than 10 minutes of your time but your answers are invaluable to us.  

Sincerely,

WD Team


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* 1. What country do you reside in?

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* 2. How many of the following do you have in your household

  0 1-2 3-5 More than 5
Smartphone
Tablet
Windows Computer (desktop or laptop)
Windows Ultrabook
Mac Computer
Point and shoot camera
DSLR camera
Game console (Xbox, Playstation, Wii)
Streaming media player (Roku, AppleTV, other)
Plex media player/server
Smart TV
GoPro or other action camera
NAS (network attached storage such as My Cloud)

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* 3. How often do you do the following?

  Never Once a month or so Weekly Multiple times/week Daily
Take pictures or videos with a point and shoot camera
Take pictures or videos with a DSLR camera
Take pictures or videos with a smartphone/tablet
Take video with a GoPro, camcorder, or other action cam
Watch my own movies on an airplane
Transfer files from an SD card to a computer or storage drive
Access files stored at home/office while on the road
Access files stored in a cloud service like DropBox, GDrive, SkyDrive, other

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* 4. How often do you use your My Passport Wireless Pro (prior to joining this beta test)?

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* 5. What were the main problems you were trying to solve with the use of My Passport Wireless Pro?

  Not important at all Somewhat important Most important
I needed a storage to offload/backup content from my CF cards
I needed a storage to offload/backup content from my SD cards
I wanted a portable Plex media server to take on the road
I needed a storage to offload/backup content from my camera directly via USB
I needed a storage to backup my Mac
I needed a storage to offload content from my phone/tablet
I needed a storage to share content to multiple devices wirelessly
I wanted to reduce the number of items (computer, storages, power bank... etc) needed to bring on the road
I wanted a NAS (network attached storage) that I can use both at home and on the road without the need to worry about Internet bandwidth
I needed a storage to offload/backup content from my camera directly via FTP wirelessly
I needed a storage to backup my PC
I needed a storage to offload/backup content from my USB drives

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* 6. How important are the following features of your My Passport Wireless Pro?

  Not needed Somewhat important Most important
Wireless-AC speed
Terabytes of capacity
USB access from a PC (via the USB3.0 port)
USB access from a Mac (via the USB3.0 port)
Phone/tablet accessibility - Mobile app support 
Plex media server support
DLNA media server support
Phone/tablet offload/backup
SD card offload/backup 
CF card offload/backup (USB card reader)
USB storage offload/backup (via the USB 2.0 port)
Camera offload/backup via USB 2.0 port
Camera offload/backup via FTP wirelessly
Time Machine backup via USB3.0 port
Network share folder access (SMB)
Power bank to recharge other device
Multiple user access simultaneously 
Long battery life

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* 7. How often do you use following features of My Passport Wireless Pro?

  Never A few times Sometimes Many times Always
Offload/backup content from my camera directly via USB
Power bank to recharge my phone/tablet's battery
Backup my Mac
Twonky DLNA media server to stream media
Offload/backup content from my CF cards
Backup my PC
Share content to multiple devices wirelessly
Offload content from my phone/tablet
Offload/backup content from my camera directly via FTP wirelessly
Offload/backup content from my USB drives
Plex media server to stream media
Use as a NAS (network attached storage) at home and on the road without the need to worry about Internet bandwidth
Offload/backup content from my SD cards

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* 8. How satisfied were you with the My Passport Wireless Pro (prior to trying out the beta firmware)?

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* 9. How satisfied were you with the following features of My Passport Wireless Pro (prior to trying out the beta firmware)?

  Extremely disappointed Somewhat satisfied Satisfied Never used (N/A)
Backup my PC
Share content to multiple devices wirelessly
Backup my Mac
Power bank to recharge my phone/tablet's battery
Offload/backup content from my CF cards
Twonky DLNA media server to stream media
Plex media server to stream media
Offload/backup content from my camera directly via FTP wirelessly
Offload content from my phone/tablet
Offload/backup content from my camera directly via USB
Offload/backup content from my USB drives
Use as a NAS (network attached storage) at home and on the road without the need to worry about Internet bandwidth
Offload/backup content from my SD cards

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* 10. Were you experiencing critical problems with the My Passport Wireless Pro before trying out the beta software, and the beta software has solved the critical problems?

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* 11. How satisfied are you now with the My Passport Wireless Pro (after trying out the beta firmware)?

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* 12. How satisfied are you now with the following features of My Passport Wireless Pro (after trying out the beta firmware)?

  Extremely disappointed Somewhat satisfied Satisfied Never used (N/A)
Share content to multiple devices wirelessly
Plex media server to stream media
Offload/backup content from my CF cards
Offload content from my phone/tablet
Twonky DLNA media server to stream media
Offload/backup content from my camera directly via USB
Offload/backup content from my camera directly via FTP wirelessly
Backup my PC
Power bank to recharge my phone/tablet's battery
Backup my Mac
Offload/backup content from my USB drives
Offload/backup content from my SD cards
Use as a NAS (network attached storage) at home and on the road without the need to worry about Internet bandwidth

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* 13. Will you recommend My Passport Wireless Pro to others (after trying out the beta firmware)?

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* 14. What new features are you interested in the future generations of My Passport Wireless family of products?

  Not interested at all Somewhat desired Extremely desired
Solid State Drive (instead of Hard Disk Drive)
USB Type-C speed (improve from USB3.0)
Faster wireless (such as 2x2 Wireless-AC)
Faster SD transfer rate
Native CF card slot
Faster USB host port transfer rate (improve from USB2.0 to USB3.0)
Larger battery size 
Power bank quick/fast charging
Smaller enclosure size
All terrain durability (such as IP55 protection for water and dust resistance)
NTFS formatted with NTFS driver for Mac OS (instead of formatted ExFAT)
Simpler and dedicated mobile app instead of combined with My Cloud mobile app
Remote access ability so I can leave the My Passport Wireless Pro at home and access it when I am outside
Transcoding support for Plex Media Server
HDMI output
USB TV tuner support for over the air TV viewing and recording

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* 15. How satisfied are your experience with WD's beta testing program?

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* 16. The WD team appreciates your participation with the beta testing program and filling out the survey. If you have any other suggestion for WD's beta test program, please leave your comment below.

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* 17. Thank you for your feedback. If we can contact you with additional questions, please provide us with the following information:

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