Thank you for participating in Midland Public Library’s 2019 Community Survey.  We’re eager to use your feedback to keep our collections and services responsive and relevant.  If you’d like more information on how the survey data will be collected & used, or to request the results when released, please contact Faith Roebuck Shergold, Community Engagement Coordinator, fshergold@midlandlibrary.com or 705-526-4216 ext. 3305, or leave your contact information at the end of the survey.

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* 1. What is your age?

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* 2. What is the size of your household?

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* 3. Do you have a Midland Public Library Card?

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* 4. If no, please suggest why.

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* 5. On average, how often do you visit the Library?

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* 6. What do you typically do when you visit the Library?  Check all that apply:

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* 7. How would you rate each of the following Library services?

  Excellent Good Fair Poor N/A
Customer Service
Collections – Books, magazines, audiobooks, & newspapers (Adults)
Collections – eBooks and eAudiobooks (Adults)
Collections – Online Resources / Databases (Lynda, Chilton’s, Ancestry, etc.)
Collections – DVDs, videogames (Adults)
Collections – Books, magazines, audiobooks, DVDs, videogames (Children’s)
Collections – Books, DVDs, videogames (Teens)
Collections – eBooks and eAudiobooks (Children’s & Teens)
Children’s Programs (story time, movies, crafts, science and maker programs, special events)
Teen Programs (Teen Tuesday drop-in, teen volunteer program, special events)
Adult Programs (author visits, French conversation, book clubs, special events)
Technology and Maker Programs (MakerPlace access and hours, booked appointments, training)
Outreach Programs (Books on Wheels, community partnerships, special events)
Online Services – website, catalogue
Social Media Services – Facebook, Twitter, Instagram
Interlibrary Loan Services
Computer Services – public access, printing, internet (quality and quantity)
Facilities – public room bookings and program rooms (quality and quantity)
Days and Hours of Operation
Communications – Library programs and upcoming events
Overall, how would you rate the Library?

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* 8. Please provide any comments on any of the above.

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* 9. How could the Library or its programs or services be improved?

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* 10. How important do you believe the following Library services will be to you in the future?

  Very Important Important Somewhat Important Not Important N/A
Borrowing material (books, eBooks, DVDs, games, etc.)
Reading newspapers & magazines (in Library)
Research assistance (from staff)
Children's programs
Teen programs
Adult programs
Seniors’ programs
Technology / Maker programs
Outreach programs (including Books on Wheels)
Computers, printers and copiers (quality and quantity)
Wireless Internet access
Staff assistance using computers and printers
Study rooms / quiet reading areas
Community meeting rooms
Collaborative work spaces
Interlibrary Loan services
Online services (Website, catalogue, online resources, social media, etc.)
Volunteering opportunities

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* 11. What do you value most about the Library?

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* 12. How does the Library benefit you?

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* 13. What are you most eager to learn / try in the next few years? (a new skill, a new technology, a new hobby or pastime, a new career, etc.)

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* 14. What do you think are the biggest issues or opportunities for our community?

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* 15. How do you typically find out about Library programs? Check all that apply:

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* 16. Would you be interested in joining an e-newsletter to remain up-to-date on events / programs at the Midland Public Library?

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* 17. Would you be interested in learning about the results of this survey?

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* 18. If yes to either of the above, please share your contact information:

Thank you for your time!

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