CLIENT SATISFACTION SURVEY

One of Sky Point's beliefs is continuous improvement! We strive to provide top quality services and it is through your honest feedback that we are able to do this. We encourage you to give us suggestions on how we can provide better services as we work hard to help all of our clients reach for the SKY! We also encourage you to give us positive feedback, hearing these success stories motivates us to continue to do what we love to do, serving you! Thank you for participating in our survey.

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* 1. Sky Point Social Services staff start services and/or appointments on time.

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* 2. Sky Point Social Services staff regularly attend team meetings.

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* 3. Sky Point Social Service staff are respectful of individuals' rights.

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* 4. Sky Point Social Services staff take my suggestions and concerns into account when writing program goals, Behavior Support Plans, discovery profiles, etc.

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* 5. Sky Point Social Services staff are professional, including being well groomed and dressed appropriately when working.

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* 6. Sky Point Social Services office staff are courteous when I call and return my calls in timely (within 24 hours).

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* 7. Sky Point Social Services, LLC  staff are effective in helping me achieve my program goals, behavior support plans, discovery profiles, etc.

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* 8. Sky Point Social Services staff help inspire me to reach my dreams.

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* 9. Is there anything we can do to improve our services?

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* 10. My answers to the following questions may be used for marketing and/or testimonial purposes.

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* 11. Is there any particular Sky Point Social Services staff member which you would like to recognize or additional comment you would like to make? If commenting on a specific staff, please list their name and provide a brief explanation why you would like to recognize them.

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* 12. Client Name (Optional):

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* 13. What service(s) do you or your loved one receive from Sky Point Social Services? (Check all that apply) (Optional)

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* 14. Do you need any additional supports? (Optional)

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