Learner Satisfaction Survey

How Are We Doing?

We're committed to monitoring the quality of training we provide, as part of our collective effort to create a Culture of Gentleness for all impacted by our system of support. We would appreciate your feedback on our performance. All submissions are anonymous and at the end of this survey you will have the option to communicate with our Training Supervisor. Thank you for taking the time to help us.

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* 1. Please rate the following aspects of your training experience.

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
I felt safe.	I felt safe. Excellent	I felt safe. Good	I felt safe. Adequate	I felt safe. Poor	I felt safe. Unacceptable	I felt safe. N/A
I felt welcome.	I felt welcome. Excellent	I felt welcome. Good	I felt welcome. Adequate	I felt welcome. Poor	I felt welcome. Unacceptable	I felt welcome. N/A
Communication was clear.	Communication was clear. Excellent	Communication was clear. Good	Communication was clear. Adequate	Communication was clear. Poor	Communication was clear. Unacceptable	Communication was clear. N/A
I felt empowered with the tools needed for the job.	I felt empowered with the tools needed for the job. Excellent	I felt empowered with the tools needed for the job. Good	I felt empowered with the tools needed for the job. Adequate	I felt empowered with the tools needed for the job. Poor	I felt empowered with the tools needed for the job. Unacceptable	I felt empowered with the tools needed for the job. N/A
I was provided a comfortable learning environment.	I was provided a comfortable learning environment. Excellent	I was provided a comfortable learning environment. Good	I was provided a comfortable learning environment. Adequate	I was provided a comfortable learning environment. Poor	I was provided a comfortable learning environment. Unacceptable	I was provided a comfortable learning environment. N/A
Questions or problems were promptly supported.	Questions or problems were promptly supported. Excellent	Questions or problems were promptly supported. Good	Questions or problems were promptly supported. Adequate	Questions or problems were promptly supported. Poor	Questions or problems were promptly supported. Unacceptable	Questions or problems were promptly supported. N/A

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* 2. Prior to coming to training were you provided with information to help you prepare for your training experience (i.e. maps, location of training, time frames, access to training manuals, etc.)?

All necessary information was provided.

Some information was provided

Little information was provided

No information was provided

The information I was provided was inaccurate

if not provided, what was missing?

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* 3. Did the trainer/training offer you opportunities to engage in the topic?

I had plenty of opportunities to engage in the topic.

I had some opportunities to engage in the topic.

I had minimal opportunities to engage in the topic.

I had no opportunities to engage in the topic.

Any further comments you'd like to share for this question?

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* 4. After the training, how confident are you about your skills as a Direct Support Professional?

Much more confident

Somewhat more confident

No change

Somewhat less confident

Much less confident

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* 5. Based on our performance, would you look forward to further training from our department?

Absolutely

Mostly

Somewhat

Unlikely

Very unlikely

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* 6. Overall, is our performance ...

Excellent.

Good.

Fair.

Poor.

We welcome any added comments.

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* 7. If you have any comments or "good gossip" about anyone in our training department please share:).

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* 8. If you have any suggestions regarding how we could improve the training we provide to you, please enter them in the box below.

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* 9. If you have any concerns regarding the training experience please feel free to include them in the text below. To contact the Training Supervisor, Ed Kiefer, at ed.kiefer@morcinc.org or call 248-276-8164.