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Moore & Robinson Inc.
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1.
Which Moore & Robinson location did you visit most recently?
(Required.)
2000 E 17th Street
4541 Fairway Ave
7924A Cantrell Road
11411 West Markham Road
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2.
Was the service you received at or above your expectations?
(Required.)
Above average
Below average (please explain below)
Other (please specify)
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3.
How long did a Moore & Robinson employee say it would take before getting started on your vehicle?
(Required.)
Right away
15-20 minutes
30 minutes
45 minutes
1 hour +
No time was given
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4.
Was the Moore & Robinson employee friendly and knowledgeable?
(Required.)
Yes
No
Other (please specify)
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5.
Did you find your neighborhood Moore & Robinson facility to be neat and clean?
(Required.)
Yes
Somewhat
No (if not please explain below)
Other (please specify)
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6.
What are the main features of a tire you look for when making a purchase?
(Required.)
Brand
Price
Mileage
Performance
Comfort
Other (please specify)
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7.
If tires were recommended to you by a Moore & Robinson employee, what kind of tires were suggested?
(Required.)
BFGoodrich Tires
Dunlop Tires
Goodyear Tires
Kelly Tires
Mastercraft Tires
Michelin Tires
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8.
How would you rate your overall experience at your neighborhood Moore & Robinson location using a scale of 1-10?
(Required.)
1- Below expectations
2
3
4
5-Nothing stood out to me
6
7
8
9
10-Above expectations
If you could make a suggestion to make your neighborhood Moore & Robinson location better, what would it be?
