Ride On Passenger Experience Survey

1.Do you find that Ride On bus service meets your needs?

Yes

No

Not sure

Comments (optional)

2.Is passenger information readily available?

Yes

No

Not sure

Comments (optional)

3.Are service changes communicated clearly?

Yes

No

Not sure

Comments (optional)

4.Are bus stops clearly marked?

Yes

No

Not sure

Comments (optional)

5.Is service on time?

Yes

No

Not sure

Comments (optional)

6.Are the fare structure and payment options easy to understand?

Yes

No

Not sure

Comments (optional)

7.Is interaction with the bus operator pleasant?

Yes

No

Not sure

Comments (optional)

8.Is the ride comfortable?

Yes

No

Not sure

Comments (optional)

9.Is transferring easy?

Yes

No

Not sure

Comments (optional)

10.What changes would improve the service?