Workflow Management 2021 Survey Question Title * 1. Which of the following solutions are you currently leveraging? Select all that apply. Workflow automation Workflow management software Workflow management services RPA Intelligent Automation Business Process Automation Business Process Management OK Question Title * 2. Are you looking to invest in any of the following solutions over the next year? Select all that apply Workflow automation Workflow management software Workflow management services RPA Intelligent Automation Business Process Automation Business Process Management OK Question Title * 3. In what areas do workflow management and automation tools add the most value? Please choose up to 3: End-to end process automation enablement General increased efficiency and productivity Improved data and analytics Compliments and enables RPA Improved collaboration Increased transparency and accountability Reduces costs Improves employee satisfaction Boosts cyber security efforts Improved customer satisfaction Enhanced strategic planning Scalability Systems integration & connectivity Increased business resilience and agility Easier auditing & compliance reporting Higher level of accuracy Reduced operational risk Eliminates mundane tasks and processes Other (please specify) OK Question Title * 4. In what areas is your organization currently leveraging workflow automation? Please select all that apply. Finance Human Resources Customer Service Procurement & Supply Chain Inventory Management & Warehousing Sales & Marketing IT OK Question Title * 5. Do you expect your organization will expand workflow automation into any new areas next year? If so, which ones? Please select all that apply. We will not be expanding into any new areas Finance Human Resources Customer Service Procurement & Supply Chain Inventory Management & Warehousing Sales & Marketing IT Other (please specify) OK Question Title * 6. Do you expect your final, approved budget for workflow management tools to increase over the next year? Yes No, I expect it to stay the same No, I expect it to decrease We don’t plan on investing in these tools at all I don’t know OK Question Title * 7. What would you say are the top challenges you face when implementing or using workflow automation? Please choose up to 2 The high cost of implementation/maintenance End-User/Stakeholder resistance Privacy & security concerns Loss of process flexibility Defining complex processes Vendor/solution selection Data or systems integration issues Building a business case Scalability challenges Lack of skilled talent to implement Regulatory concerns Leadership not bought in Other OK Question Title * 8. Are you currently leveraging any of the following workflow management solutions? Select all that apply Monday.com Wrike Kintone Kofax ClickUp Nintex Zapier Kissflow Pipefy Integrify Signavio ProcessMaker Comindware Tracker Flokzu Gravity Flow Automate.io Orchestly Asana Other (please specify) OK Question Title * 9. Are you considering investing in any of the following solutions over the next year? Select all that apply Monday.com Wrike Kintone Kofax ClickUp Nintex Zapier Kissflow Pipefy Integrify Signavio ProcessMaker Comindware Tracker Flokzu Gravity Flow Automate.io Orchestly Asana Other (please specify) OK Question Title * 10. What percentage of your final, approved IT budget do you expect to devote to workflow management and automation tools: Less than 5% 6-25% 26-50% 51-75% More than 75% OK DONE