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Please complete the following survey questions related to your experiences as a client of the UGA Veterinary Teaching Hospital. Thank you in advance for your participation.

* 1. Which small animal hospital service did your animal see? (select all that apply; skip to #2 if you saw a large animal hospital service)

* 2. Which large animal hospital service did you see? (select all that apply; answer question #1 if you saw a small animal hospital service)

* 3. What was the approximate date of the visit you are evaluating?

* 4. Please evaluate the following elements of your visit:

  Very Satisfied Somewhat Satisfied Not Very Satisfied Not at All Satisfied
Overall medical service provided
Overall staff service provided
Cleanliness of facility
Convenience of appointment process
Satisfaction obtaining diagnostic information
Accessibility of clinicians to answer questions
Explanation of costs for treatment
Accuracy of estimate provided

* 5. If you were somewhat satisfied, not very satisfied, or not at all satisfied with any of the above categories, we would appreciate you sharing some more information with us so we can address your concerns.

I was not "very satisfied" because:

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