* 1. Rate the overall quality of the case managers working your files

* 2. Rate the marketing representative’s attention to your needs:

* 3. Rate the timeliness of services requested?

* 4. Rate your ability to access our staff:

* 5. Rate the effectiveness of communication of the case manager:

* 6. Rate the effectiveness of communication of the AMC sales person

* 7. Rate the friendliness and efficiency of our home office staff?

* 8. Do you have any other comments, questions, or concerns?

* 9. Would you like to be contacted regarding your comments? If yes, provide your contact information.

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