MMASC Membership & Engagement Survey Purpose: The Municipal Management Association of Southern California (MMASC) is committed to supporting local government professionals at all stages of their careers. This survey is designed to collect feedback from current members, past members, and non-members to better understand: • Professional development needs • Perceptions of MMASC’s value • Barriers and motivations related to membership • Interests in events, training, and networking • Regional participation and accessibility • Opportunities to strengthen engagementYour responses will help shape future programs, events, and benefits offered across Southern California.PLEASE COMPLETE THE SURVEY NO LATER THAN MARCH 31, 2026 Section 1: About You Question Title * 1. What is your current affiliation with MMASC? (Select one) Current Member Former Member Prospective Member (An individual who has previously attended a regional, signature, or Annual Conference and is not a current member) Never Been a Member (An individual who has never attended any MMASC events) Not Sure Question Title * 2. What is your current role? (Select one) City/County Manager Assistant/Deputy Manager Department Director Mid-Level Manager Analyst / Coordinator Intern / Fellow Consultant / Private Sector Partner Student Other Question Title * 3. What organization do you currently work for? Question Title * 4. What is your age range? (Optional) Under 25 25–34 35–44 45–54 55–64 65+ Prefer not to say Question Title * 5. How many years have you worked in local government? (Select one) 0–2 years 3–5 years 6–10 years 11–20 years 20+ years Question Title * 6. What department are you in? (Select one) City Manager Office Human Resources IT (Information Technology) Finance Public Works Transportation Parks and Recreation Library Community Development Fire Police Public Information Other Section 2: Awareness & Perception of MMASC Question Title * 7. How familiar are you with MMASC? (Select one) Very familiar Somewhat familiar Heard of it, but don’t know much Not familiar at all Question Title * 8. What words come to mind when you think of MMASC? Question Title * 9. Where did you first hear about MMASC? (Select one) Colleagues Conferences / events Social media School / MPA program This Survey Other Section 3: Interest in Membership (Non-Members Only) *If you are not a member, please answer Questions 10–12. If you are a member, skip Section 3 Question Title * 10. What are your primary reasons for not joining MMASC? (Check all that apply) Membership cost Uncertain about benefits Lack of time to participate Not encouraged by Organization Competing commitments (ICMA, APWA, APA, etc.) My role doesn’t require professional organizations Don’t see the relevance to my career stage Organization does not support memberships I plan to join but haven’t yet Other Question Title * 11. What would increase your likelihood of joining MMASC? (Check all that apply) Lower membership fee First-time membership discount Organization/Group Rate Scholarships or fee waivers More events in my region Stronger networking with senior leaders More executive-level programming More early-career programming Mentorship or coaching opportunities Professional certification preparation Events focused on elected officials More virtual programming Clearer communication of benefits Nothing would encourage me to join Other Question Title * 12. What member benefit would be most valuable for you personally? Section 4: Member Engagement (Current Members Only) *If you are a member, please answer Questions 13–17. If you are not a member, skip Section 4 Question Title * 13. How satisfied are you with your membership experience? (Select one) Very satisfied Satisfied Neutral Unsatisfied Very unsatisfied Question Title * 14. Which MMASC programs or offerings do you find most valuable? (Check all that apply) Annual Conference Winter Forum/Spring Forward Women’s Leadership Summit Summer Session Regional networking events Executive/leadership programs Mentorship opportunities Resume and career support Job postings and career center Workshops and professional development Partnerships (ICMA, universities, other associations) Social events Other Question Title * 15. How often do you read the "What's Happening Wednesday" newsletter Always Sometimes Rarely Never Question Title * 16. How frequently do you think "What's Happening Wednesday" should be emailed? Weekly Bi-Weekly Monthly Every other month Question Title * 17. What would improve your membership experience? Or Programming you would like to see in the future Section 5: Professional Interests & Needs Question Title * 18. What topics would you most like to see covered in training or events? (Check all that apply) Transportation & Infrastructure Budgeting and Public Finance Human Resources & Labor Relations Community & Economic Development Leadership, Equity, & Culture Crisis & Emergency Management Ethics & Governance Public Communication & Community Engagement Technology & Smart Cities Project and Program Management Career Advancement & Skills Building Networking Skills Other Question Title * 19. What is the ideal time for you to attend professional development events? (Check all that apply) Weekday mornings Weekday afternoons Evenings Weekends Flexible Section 6: Regional Engagement & Accessibility Question Title * 20. Which MMASC region do you identify with? Region 1: Central Coast (Arroyo Grande, Atascadero, Buellton, Carpinteria, Goleta, Grover Beach, Guadalupe, Lompoc, Morro Bay, Paso Robles, Pismo Beach, San Luis Obispo, Santa Barbara, Santa Maria, and Solvang) Region 2: Channel Islands (Agoura Hills, Camarillo, Calabasas, Fillmore, Hidden Hills, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, Ventura, and Westlake Village) Region 3: Desert Region (Blythe, Brawley, Calexico, Calipatria, Cathedral City, Coachella, Desert Hot Springs, El Centro, Holtville, Imperial, Indian Wells, Indio, La Quinta, Needles, Palm Desert, Palm Springs, Rancho Mirage, Twentynine Palms, Westmorland, and Yucca Valley) Region 4: Inland Empire (Adelanto, Apple Valley, Banning, Barstow, Beaumont, Big Bear Lake, Calimesa, Canyon Lake, Chino, Chino Hills, Colton, Corona, Eastvale, Fontana, Grand Terrace, Hemet, Hesperia, Highland, Jurupa Valley, Lake Elsinore, Loma Linda, Menifee, Montclair, Moreno Valley, Murrieta, Norco, Ontario, Perris, Rancho Cucamonga, Redlands, Rialto, Riverside, San Bernardino, San Jacinto, Temecula, Upland, Victorville, Wildomar, and Yucaipa) Region 5: North Los Angeles County (Alhambra, Arcadia, Azusa, Baldwin Park, Bradbury, Burbank, Claremont, Covina, Duarte, Diamond Bar, El Monte, Glendale, Glendora, Industry, Irwindale, La Cañada Flintridge, La Habra Heights, La Puente, La Verne, Lancaster, Monrovia, Montebello, Monterey Park, Palmdale, Pasadena, Pomona, Rosemead, San Dimas, San Fernando, San Gabriel, San Marino, Santa Clarita, Sierra Madre, South El Monte, South Pasadena, Temple City, Walnut, and West Covina) Region 6: South Los Angeles County (Artesia, Avalon, Bell, Bellflower, Bell Gardens, Beverly Hills, Carson, Cerritos, Commerce, Compton, Culver City, Cudahy, Downey, El Segundo, Gardena, Hawaiian Gardens, Hawthorne, Hermosa Beach, Huntington Park, Inglewood, La Mirada, Lakewood, Lawndale, Lomita, Los Angeles, Long Beach, Lynwood, Malibu, Manhattan Beach, Maywood, Norwalk, Palos Verdes Estates, Paramount, Pico Rivera, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, Santa Fe Springs, Santa Monica, Signal Hill, South Gate, Torrance, Vernon, West Hollywood, and Whittier) Region 7: Orange County (Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster, and Yorba Linda) Region 8: San Diego (Carlsbad, Chula Vista, Coronado, Del Mar, El Cajon, Encinitas, Escondido, Imperial Beach, La Mesa, Lemon Grove, National City, Oceanside, Poway, San Diego, San Marcos, Santee, Solana Beach, and Vista) Not sure Section 7: Final Feedback Question Title * 21. What is the single most important thing MMASC could do to support your career development? Question Title * 22. Would you like MMASC to follow up with you about (Check all that apply) Membership information Leadership or volunteer opportunities Upcoming events Mentorship programs Career support No follow-up needed Question Title * 23. Email address for follow-up (optional): Thank you for your time, if you have any questions about this survey or would like more information about membership, please email membership@mmasc.org Done