Federal Way Police Department Community Survey 2019

We are committed to assessing the quality of the services you receive from the Federal Way Police Department (FWPD). Our last survey of the community was in 2017. We review all comments with an objective view and have implemented several suggestions from prior surveys to improve our service and meet the needs of the community. 

Please take a few minutes to complete the survey. We appreciate your feedback!

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* 2. What was the primary purpose of your contact? If more than one purpose or contact, please describe the primary purpose or most recent contact by also selecting other to explain your contact.

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* 3. Please indicate your agreement or disagreement with the following statements:

  Strongly Disagree Disagree Neutral Agree Strongly Agree
FWPD Officers competently respond to EMERGENCY calls
FWPD employees competently respond to NON- emergency calls
FWPD Officers competently enforce traffic laws
FWPD Detectives competently investigate crimes

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* 4. Please indicate your agreement or disagreement with the following statements:

  Strongly Disagree  Disagree Neutral Agree Strongly Agree
FWPD employees provide public information and community programs in a helpful and competent manner
FWPD employees assigned to the lobby of the police department are helpful and competent 
FWPD employees assigned to NON-emergency calls are helpful and competent 

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* 5. Please indicate your agreement or disagreement with the following statements:

  Strongly Disagree Disagree Neutral  Agree Strongly Agree
FWPD employees are polite and courteous
FWPD employees provide responsive and professional services
FWPD employees are sensitive to racial and cultural issues
FWPD employees are fair when dealing with people
FWPS employees exhibit the proper concern for me when I contacted them about a problem

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* 6. Please indicate your agreement or disagreement with the following statements:

  Strongly Disagree Disagree Neutral  Agree Strongly Agree
I am satisfied with the Federal Way Police Department's overall performance 

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* 8. Please indicate your agreement or disagreement with the following statements:

  Strongly Disagree Disagree Neutral  Agree Strongly Agree
I can enjoy activities in my neighborhood during the DAY without being concerned about my safety
I can enjoy activities in my neighborhood AFTER DARK without worrying about my safety
I can sense a police presence in my neighborhood 

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* 9. Which answer best describes your residence?

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* 11. Please indicate your agreement of disagreement with each statement:

  Strongly Disagree Disagree Neutral Agree Strongly Agree
I can visit Federal Way's downtown core during the day without being concerned about my safety 
I can visit Federal Way's downtown core AFTER DARK without being concerned about my safety
I can sense a police presence in the downtown core

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* 13. Please indicate your agreement or disagreement with each statement:

  Strongly Disagree Disagree Neutral Agree Strongly Agree
I can enjoy City parks and recreation areas without being concerned about my safety
I can sense a police presence in the City parks and recreation areas

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* 14. And now a little about yourself:
Are you...

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* 15. What age range do you fall into?

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* 16. Gender?

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* 17. What would you like to see the Federal Way Police Department do to improve or enhance your quality of life?

0 of 17 answered
 

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