BikeBiz Retailer Survey 2016 Question Title * 1. By what percentage have your annual profits increased or declined year-on-year? Up 50% or more Up 30% - 50% Up 10% - 30% Not much change Down 10% -30% Down 30% - 50% Down 50% or more Add a comment Question Title * 2. Have you found competition for business to have increased this year? Yes, there are more competitors About the same No, there are less competitors Add a comment Question Title * 3. Which of the follow do you feel has generated the most interest in cycling lately? Wheel sizes Enduro Tour de France Grand Depart Women's Tour Tour of Britain Commonwealth Games Other (please specify) Question Title * 4. Are you selling more or less bikes with finance deals than this time last year? More Less About the same Add a comment Question Title * 5. What is the main benefit of having distribution partners? Sourcing stock Support Product Knowledge Quick Delivery Pricing & Deals Vendor Relations Loyalty Single Point of Contact Other (please specify) Question Title * 6. What frustrates you most about distributors? Pricing Low Stock Levels Poor customers Service Nothing Lack of Knowledge Slow delivery No loyalty to small accounts Being pushed new lines Poor returns Policy Use of eBay Other (please specify) Question Title * 7. Do you think distributors could do more to cut back on packaging? Yes No Other (please specify) Question Title * 8. If you were in charge of your distributors for a day, what would you do? Question Title * 9. How helpful is your main distribution partner? Very helpful Helpful Middling Not very helpful Awful Add a comment Question Title * 10. What would you like to see more of from distributors? Fairer pricing More stock Better communication More face to face contact More deals Marketing Knowledge Service & Support Fewer Account Managers Nothing Other (please specify) Question Title * 11. What portion of your business do cycle to work sales represent? No C2W business Between 1% and 15% Between 15% and 30% Over 30% Question Title * 12. Forward ordering: Is it becoming harder to ensure you've got enough stock at the right time and has the traditional buying cycle of the customer been disrupted? It is harder to predict I've seen no change Add a comment Question Title * 13. How confident do you feel about trading in 2017? I feel confident about my business in 2017 I don't feel confident about my business in 2017 Add a comment Question Title * 14. What is your opinion on e-bikes? I sell e-bikes I want to sell e-bikes I don't want to sell e-bikes Done