2021 Client Satisfaction Survey Question Title * 1. Where was your or your loved one's last appointment? Algona Schools Camp Autumn Carroll Emmetsburg OABCIG Schools Rock Rapids Sheldon Sibley Sioux Center Sioux City South Central Calhoun Schools Spencer Spirit Lake Storm Lake Other (please specify) Question Title * 2. What service(s) did you or your loved one receive? Outpatient Psychiatry Inpatient Psychiatry at the Spencer Hospital Counseling or Therapy Services H.E.A.L. | Trauma Therapy Substance Use Disorder Services BHIS Intensive Psychiatric Rehabilitation (IPR) Services Peer Support Program Respite Services (including Camp Autumn) Certified Community Behavioral Health Clinic (CCBHC) COVID Emergency Response Care Team School-Based Services Other (please specify) Question Title * 3. Who was your provider(s)? Abbey Vos Abbie Van Schepen Adam Lybarger Alicia Beltman Amanda Beggs Alicia Beltman Amber Klynsma Amber Utesch Amy Weller Anita Stoner Angela Ten Napel Angela Palmer Anne Reiter April Sikora Ashlyn Schettler Ben Fox Ben Kolars Breann Ebner Brenda Hartman Brittany Krause Brittany Laubenthal Calli Shaw Carlos Castillo Chandler Koehler Chelsi Jahn Chris Graham Christie Cuttell Christine Quintanilla Courtney Studer Dan Finn Deb McClintock Dee Kamau Earlene Angell Ema Enriquez Emily Rohlk Emily Sliefert Gary Caviness Gus Raymond Hailey Kofron Heather Lundgren Holly Giesen Jan Pingel Janelle Hultquist Janet Pedroza Jean Arndt Jennifer Kooiker Jessica Broesder Jessica Edwards Jordan Van Schepen Julius Buchanan Kamie Crum Kari Miller Kassie Carpio Kate Freese Kay Maurer Kelsey Hipnar Kimberly Silberstein Kristi Mozena Lia Clausen Leah Wilhite Lindsay Obbink Lisa Matheson Liz Rembold Lynn Morris-Turner Lynn Van Putten Meghan Sierck Meredith Frasher Michael Popp Michelle Theesfeld Mireya Jimenez Alcala Missy Martini Nikki Orr Paige Selk Rafael Montano Saheed Olaosebikan Dr. Sandra Walker-Lee Shelby Fritz Sherri Huizenga Steve Edwards Tim Truesdell Other (please specify) Question Title * 4. I was able to make an appointment within a reasonable timeframe. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 5. Our facilities were welcoming. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 6. Our staff were friendly and helpful. Strongly Agree Agree Neutral Disagree Strongly Disagee Question Title * 7. My provider(s) was prepared for my appointment. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 8. My provider listened to my concerns. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 9. My provider helped me with my concerns. Strongly Agree Agree Neutral Strongly Disagree Disagree Question Title * 10. I would recommend my provider(s) to a friend or family member. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 11. Using any number from 0 to 10, where 0 is the worst experience possible and 10 is the best experience possible, what number would you use to rate your experience with Seasons? 10 9 8 7 6 5 4 3 2 1 0 Question Title * 12. Additional Comments Question Title * 13. If you would like to be entered in a drawing to win a $10.00 gift card for completion of this survey, please submit your First Name, Last Name and Phone Number. Thanks! Done