MCC Thrift Customer Satisfaction Survey - 2026

We greatly value your feedback! Share your thoughts on your MCC Thrift experience, and you’ll be entered for a chance to win a $25 MCC Thrift gift card. The survey takes about 3 minutes. No purchase necessary. Your responses are confidential.

Question Title

1. Which MCC Thrift location did you visit today or have you visited most recently?

Elmira

Kitchener

Leamington

New Hamburg

St. Catharines

Stouffville

Question Title

2. What is your age group?

Under 18

18 - 29

30 - 49

50 - 69

70+

Prefer not to answer

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3. What is your main reason for visiting MCC Thrift?

Enjoy thrifting/finding unique items

Support MCC’s mission

Donate regularly

Passing by

Other

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4. Do you know which organization your purchase or donation supports?

Yes, MCC (Mennonite Central Committee)

Yes, but not sure what MCC does

No, not sure

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5. Which areas of work do you think MCC supports through the proceeds of your purchase or donation?

Relief for people in need (e.g., food, housing, emergencies)

Community development (e.g., education, health, livelihoods)

Peacebuilding (e.g., conflict resolution, supporting newcomers)

All of the above

I'm not sure

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6. What could we do to improve your shopping or donation experience?

Nothing, I'm happy as is

Better pricing

More selection

Friendlier service

Cleaner space

Other (please specify)

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7. During your visit, did you feel welcomed and included?

Yes

Somewhat

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8. How likely are you to shop or donate with us again in the next 12 months?

Very likely

Somewhat likely

Not likely

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9. Have you observed any examples of our team supporting shoppers or resolving challenges? If so, please share an example.

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10. Please share your first name. Used for verification purposes only.

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11. Please share your email address. Note: only the winner of the $25 gift card will be contacted. You will not be contacted by MCC for any other reason.

MCC Thrift Customer Satisfaction Survey - 2026

Question Title

* 1. Which MCC Thrift location did you visit today or have you visited most recently?

Question Title

* 2. What is your age group?

Question Title

* 3. What is your main reason for visiting MCC Thrift?

Question Title

* 4. Do you know which organization your purchase or donation supports?

Question Title

* 5. Which areas of work do you think MCC supports through the proceeds of your purchase or donation?

Question Title

* 6. What could we do to improve your shopping or donation experience?

Question Title

* 7. During your visit, did you feel welcomed and included?

Question Title

* 8. How likely are you to shop or donate with us again in the next 12 months?

Question Title

* 9. Have you observed any examples of our team supporting shoppers or resolving challenges? If so, please share an example.

Question Title

* 10. Please share your first name. Used for verification purposes only.

Question Title

* 11. Please share your email address. Note: only the winner of the $25 gift card will be contacted. You will not be contacted by MCC for any other reason.

1. Which MCC Thrift location did you visit today or have you visited most recently?

2. What is your age group?

3. What is your main reason for visiting MCC Thrift?

4. Do you know which organization your purchase or donation supports?

5. Which areas of work do you think MCC supports through the proceeds of your purchase or donation?

6. What could we do to improve your shopping or donation experience?

7. During your visit, did you feel welcomed and included?

8. How likely are you to shop or donate with us again in the next 12 months?

9. Have you observed any examples of our team supporting shoppers or resolving challenges? If so, please share an example.

10. Please share your first name. Used for verification purposes only.

11. Please share your email address. Note: only the winner of the $25 gift card will be contacted. You will not be contacted by MCC for any other reason.