Banking satisfaction survey for GAT Members

GAT Logo
GAT are working closely with the banking sector representatives (AGB - Association of Guernsey Banks) to find out how relations can be strengthened and the industries can support one another. There are 24 banks licensed locally, but we are aware that many fiduciary service providers use banking institutions in other parts of the world for a variety of reasons.
 
Members are invited to participate in a short survey to collect feedback on local banks, based on your experiences managing accounts on behalf of your clients.  This information will be used as part of wider discussions with the AGB.

Question Title

* 1. Of the following local banks please select those that you do business with;

Question Title

* 2. With regard to your main banker, what are their strengths?

Question Title

* 3. With regard to your main banker, what are their weaknesses?

Question Title

* 4. Do you deal with overseas banks in addition to local banks?  

Question Title

* 5. Do you feel that it is more difficult or less difficult to deal with local banks than ten years' ago?

Question Title

* 6. Have you experienced any issues which have left you dissatisfied with your local bank?

Question Title

* 7. As you are aware banks need to make money to enable them to operate and interest rates have significantly impacted their ability to continue to provide a comprehensive service. 
In light of this statement can you suggest any ways in which you feel it would be reasonable for the banks to increase or implement charges which would be acceptable to users in the fiduciary industry?

Question Title

* 8. In terms of banking only, which non Guernsey banks do you do business with?

Question Title

* 9. Do you have any other comments, questions, or concerns?

Question Title

* 10. Broadly speaking, how satisfied are you with the local banks which you currently use?

T