Online Banking Experience Survey

Question Title

* 1. Which device are you using to access this service?

Mobile

Desktop

Tablet

Question Title

* 2. Did you experience any issues during this session?

Yes

No

How can we improve this service?

Question Title

* 3. How satisfied are you with the reliability of this service?

Extremely satisfied

Very satisfied

Somewhat satisfied

Not so satisfied

Not at all satisfied

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* 4. How satisfied are you with the look and feel of this service?

Extremely satisfied

Very satisfied

Somewhat satisfied

Not so satisfied

Not at all satisfied

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* 5. Do you have any thoughts on how to improve this service?