2025 Citizen Satisfaction and Safety Survey

2025 Citizen Satisfaction & Safety Survey

Question Title

* 1. Do you live in the City of Margate?

Yes

Question Title

* 2. What is your mailing Zip Code?

33063

33068

Question Title

* 3. Are you renting or do you own your residence?

Renting

Own

Question Title

* 4. Rate the overall quality of life in the City of Margate.

Question Title

* 5. How many times have you had contact with a Margate Police Department employee over the past year?

1-2 times

3-5 times

6-8 times

9 or more times

Other

Question Title

* 6. What types of contacts have you had over the past year with the Margate Police Department?

Check all that apply.

Call for police services

Received roadside assistance

Attended a safety or educational program

Attended community meetings

Reporting a crime as a witness

Reporting a crime as a victim

Receiving a traffic citation

Receiving a traffic warning

Involved in a traffic crash

Witnessed a traffic crash

Arrestee

Questioned or detained as a suspect

No contact

Other

Question Title

* 7. During my most recent contact with a member of the Margate Police Department, the employee: (please rate each area regarding this encounter)

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	N/A
Treated me fairly	Treated me fairly Strongly Agree	Treated me fairly Agree	Treated me fairly Neutral	Treated me fairly Disagree	Treated me fairly Strongly Disagree	Treated me fairly N/A
Was professional	Was professional Strongly Agree	Was professional Agree	Was professional Neutral	Was professional Disagree	Was professional Strongly Disagree	Was professional N/A
Was helpful	Was helpful Strongly Agree	Was helpful Agree	Was helpful Neutral	Was helpful Disagree	Was helpful Strongly Disagree	Was helpful N/A
Was proficient	Was proficient Strongly Agree	Was proficient Agree	Was proficient Neutral	Was proficient Disagree	Was proficient Strongly Disagree	Was proficient N/A
Was responsive to my requests and/or needs	Was responsive to my requests and/or needs Strongly Agree	Was responsive to my requests and/or needs Agree	Was responsive to my requests and/or needs Neutral	Was responsive to my requests and/or needs Disagree	Was responsive to my requests and/or needs Strongly Disagree	Was responsive to my requests and/or needs N/A
Was courteous	Was courteous Strongly Agree	Was courteous Agree	Was courteous Neutral	Was courteous Disagree	Was courteous Strongly Disagree	Was courteous N/A
Was knowledgeable	Was knowledgeable Strongly Agree	Was knowledgeable Agree	Was knowledgeable Neutral	Was knowledgeable Disagree	Was knowledgeable Strongly Disagree	Was knowledgeable N/A
Handled my situation in a timely manner	Handled my situation in a timely manner Strongly Agree	Handled my situation in a timely manner Agree	Handled my situation in a timely manner Neutral	Handled my situation in a timely manner Disagree	Handled my situation in a timely manner Strongly Disagree	Handled my situation in a timely manner N/A
Resolved and/or addressed my concerns	Resolved and/or addressed my concerns Strongly Agree	Resolved and/or addressed my concerns Agree	Resolved and/or addressed my concerns Neutral	Resolved and/or addressed my concerns Disagree	Resolved and/or addressed my concerns Strongly Disagree	Resolved and/or addressed my concerns N/A

Question Title

* 8. If you contact involved a call for police services, please respond to these questions:

	Yes	No	N/A
Did you have any issues reaching the dispatcher?	Did you have any issues reaching the dispatcher? Yes	Did you have any issues reaching the dispatcher? No	Did you have any issues reaching the dispatcher? N/A
Was the dispatcher courteous?	Was the dispatcher courteous? Yes	Was the dispatcher courteous? No	Was the dispatcher courteous? N/A
Was the dispatcher helpful?	Was the dispatcher helpful? Yes	Was the dispatcher helpful? No	Was the dispatcher helpful? N/A
Did the dispatcher meet or exceed you service expectations?	Did the dispatcher meet or exceed you service expectations? Yes	Did the dispatcher meet or exceed you service expectations? No	Did the dispatcher meet or exceed you service expectations? N/A
Did the officer respond in a timely manner?	Did the officer respond in a timely manner? Yes	Did the officer respond in a timely manner? No	Did the officer respond in a timely manner? N/A
Was the officer courteous?	Was the officer courteous? Yes	Was the officer courteous? No	Was the officer courteous? N/A
Was the officer helpful?	Was the officer helpful? Yes	Was the officer helpful? No	Was the officer helpful? N/A
Was the officer professional?	Was the officer professional? Yes	Was the officer professional? No	Was the officer professional? N/A
Was the officer knowledgeable?	Was the officer knowledgeable? Yes	Was the officer knowledgeable? No	Was the officer knowledgeable? N/A
Did the officer meet or exceed your service expectations?	Did the officer meet or exceed your service expectations? Yes	Did the officer meet or exceed your service expectations? No	Did the officer meet or exceed your service expectations? N/A

Question Title

* 9. Did the employee take a report of any kind during any of your encounter(s)?

Yes

Question Title

* 10. Which types of report(s) have employees of the Margate Police Department completed during the contacts you have had with our members?

Select all that apply.

Accident report

Offense report

Traffic citation

Warning citation

Arrest citation or paperwork

Field contact

No report completed

Question Title

* 11. I have found that the report(s) completed by employees of the Margate Police Department during my contact with its members:

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	N/A
Were legible	Were legible Strongly Agree	Were legible Agree	Were legible Neutral	Were legible Disagree	Were legible Strongly Disagree	Were legible N/A
Were completely accurate	Were completely accurate Strongly Agree	Were completely accurate Agree	Were completely accurate Neutral	Were completely accurate Disagree	Were completely accurate Strongly Disagree	Were completely accurate N/A
Were explained to me	Were explained to me Strongly Agree	Were explained to me Agree	Were explained to me Neutral	Were explained to me Disagree	Were explained to me Strongly Disagree	Were explained to me N/A

Question Title

* 12. Please rate the following statements in reference to receiving a copy of any report taken by the Margate Police Department:

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	N/A
Obtaining a copy of the report was easy	Obtaining a copy of the report was easy Strongly Agree	Obtaining a copy of the report was easy Agree	Obtaining a copy of the report was easy Neutral	Obtaining a copy of the report was easy Disagree	Obtaining a copy of the report was easy Strongly Disagree	Obtaining a copy of the report was easy N/A
The copy I received was legible	The copy I received was legible Strongly Agree	The copy I received was legible Agree	The copy I received was legible Neutral	The copy I received was legible Disagree	The copy I received was legible Strongly Disagree	The copy I received was legible N/A
The copy I received was complete	The copy I received was complete Strongly Agree	The copy I received was complete Agree	The copy I received was complete Neutral	The copy I received was complete Disagree	The copy I received was complete Strongly Disagree	The copy I received was complete N/A
The copy I received did not contain errors	The copy I received did not contain errors Strongly Agree	The copy I received did not contain errors Agree	The copy I received did not contain errors Neutral	The copy I received did not contain errors Disagree	The copy I received did not contain errors Strongly Disagree	The copy I received did not contain errors N/A
The report was available in a timely manner	The report was available in a timely manner Strongly Agree	The report was available in a timely manner Agree	The report was available in a timely manner Neutral	The report was available in a timely manner Disagree	The report was available in a timely manner Strongly Disagree	The report was available in a timely manner N/A

Question Title

* 13. Based on your experiences with the Margate Police Department rate the overall quality of the services provided by the agency and its members.

Excellent

Above average

Average

Below average

Poor

Question Title

* 14. In the past year, have you been the victim of a crime in the City of Margate?

Yes

Question Title

* 15. How safe do you feel in the City of Margate?

Very safe

Somewhat safe

Unsure

Somewhat unsafe

Very unsafe

Question Title

* 16. I believe crime in Margate is:

Significantly decreasing

Decreasing

Stable

Increasing

Significantly increasing

Question Title

* 17. On what crime or activity should the Margate Police Department concentrate or focus its effort on to make our City safe?

	Unimportant	Somewhat unimportant	Somewhat important	Critical	N/A
Violent crimes	Violent crimes Unimportant	Violent crimes Somewhat unimportant	Violent crimes Somewhat important	Violent crimes Critical	Violent crimes N/A
Auto theft	Auto theft Unimportant	Auto theft Somewhat unimportant	Auto theft Somewhat important	Auto theft Critical	Auto theft N/A
Narcotics	Narcotics Unimportant	Narcotics Somewhat unimportant	Narcotics Somewhat important	Narcotics Critical	Narcotics N/A
Drunk drivers	Drunk drivers Unimportant	Drunk drivers Somewhat unimportant	Drunk drivers Somewhat important	Drunk drivers Critical	Drunk drivers N/A
Proactive neighborhood patrol	Proactive neighborhood patrol Unimportant	Proactive neighborhood patrol Somewhat unimportant	Proactive neighborhood patrol Somewhat important	Proactive neighborhood patrol Critical	Proactive neighborhood patrol N/A
Burglary	Burglary Unimportant	Burglary Somewhat unimportant	Burglary Somewhat important	Burglary Critical	Burglary N/A
Larceny	Larceny Unimportant	Larceny Somewhat unimportant	Larceny Somewhat important	Larceny Critical	Larceny N/A
Traffic offenses	Traffic offenses Unimportant	Traffic offenses Somewhat unimportant	Traffic offenses Somewhat important	Traffic offenses Critical	Traffic offenses N/A
Fraud	Fraud Unimportant	Fraud Somewhat unimportant	Fraud Somewhat important	Fraud Critical	Fraud N/A

Question Title

* 18. Rate the overall quality of services provided by the Margate Police Department.

Excellent

Above average

Average

Below average

Poor

Question Title

* 19. Please provide any recommendations and/or suggestions you have on how we can improve our services to you and the community we serve.

Question Title

* 20. Gender?

Male

Female

Wish not to disclose

Question Title

* 21. Which age group do you belong to?

Under 16

16 to 20

21 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 or above

2025 Citizen Satisfaction and Safety Survey

Question Title

* 1. Do you live in the City of Margate?

Question Title

* 2. What is your mailing Zip Code?

Question Title

* 3. Are you renting or do you own your residence?

Question Title

* 4. Rate the overall quality of life in the City of Margate.

Question Title

* 5. How many times have you had contact with a Margate Police Department employee over the past year?

Question Title

* 6. What types of contacts have you had over the past year with the Margate Police Department?Check all that apply.

Question Title

* 7. During my most recent contact with a member of the Margate Police Department, the employee: (please rate each area regarding this encounter)

Question Title

* 8. If you contact involved a call for police services, please respond to these questions:

Question Title

* 9. Did the employee take a report of any kind during any of your encounter(s)?

Question Title

* 10. Which types of report(s) have employees of the Margate Police Department completed during the contacts you have had with our members?Select all that apply.

Question Title

* 11. I have found that the report(s) completed by employees of the Margate Police Department during my contact with its members:

Question Title

* 12. Please rate the following statements in reference to receiving a copy of any report taken by the Margate Police Department:

Question Title

* 13. Based on your experiences with the Margate Police Department rate the overall quality of the services provided by the agency and its members.

Question Title

* 14. In the past year, have you been the victim of a crime in the City of Margate?

Question Title

* 15. How safe do you feel in the City of Margate?

Question Title

* 16. I believe crime in Margate is:

Question Title

* 17. On what crime or activity should the Margate Police Department concentrate or focus its effort on to make our City safe?

Question Title

* 18. Rate the overall quality of services provided by the Margate Police Department.

Question Title

* 19. Please provide any recommendations and/or suggestions you have on how we can improve our services to you and the community we serve.

Question Title

* 20. Gender?

Question Title

* 21. Which age group do you belong to?

* 6. What types of contacts have you had over the past year with the Margate Police Department?

Check all that apply.

* 10. Which types of report(s) have employees of the Margate Police Department completed during the contacts you have had with our members?

Select all that apply.