1. Part I

 
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* 1. Please identify yourself

* 2. Where is your business located ?
**ATTENTION** This survey is for the businesses in the Ottawa region only.

* 3. Business Sector

* 4. Do you offer bilingual services (as simple as having some employees who speak both English and French)?

* 5. If offering additional bilingual services would improve your businesses bottom-line, would you consider offering services in both English and French?

* 6. Are any of your business products/services (i.e. a menu) in both English and French?

* 7. Are you aware of the Business Assistance Program?

* 8. What percentage of your staff is able to converse with your customers in both English and French?

* 9. Do you have someone able to speak both English and French during all employee shifts?

* 10. In a given week, as best you can guess, what percentage of your potential customers speak:

* 11. In a given week, as best you can guess, what percentage of your potential customers try and initiate a conversation in with an employee in:

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