Department of Conservation and Recreation Customer Survey

Department of Conservation and Recreation Visitor Survey

Thank you for visiting a Massachusetts State Park. We strive to maintain clean, safe and enjoyable facilities and appreciate you taking the time to let us know how we are doing.

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* 1. Which DCR property did you visit?

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* 2. How did you hear about this park?

Friend or Family Member

DCR Website

Internet Search

Brochure

Other (please specify)

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* 3. How would you rate the quality of staff? (friendly, courteous, knowledgable)

	Excellent	Good	Fair	Poor
Friendly	Friendly Excellent	Friendly Good	Friendly Fair	Friendly Poor
Courteous	Courteous Excellent	Courteous Good	Courteous Fair	Courteous Poor
Knowledgable	Knowledgable Excellent	Knowledgable Good	Knowledgable Fair	Knowledgable Poor

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* 4. Was the quality of the restrooms satisfactory?

	Excellent	Good	Fair	Poor
Clean	Clean Excellent	Clean Good	Clean Fair	Clean Poor
Functional	Functional Excellent	Functional Good	Functional Fair	Functional Poor
Well Supplied	Well Supplied Excellent	Well Supplied Good	Well Supplied Fair	Well Supplied Poor
Accessible	Accessible Excellent	Accessible Good	Accessible Fair	Accessible Poor

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* 5. How would you rate the quality of the recreational areas used during your visit?

	Excellent	Good	Fair	Poor	Not Applicable
Hiking Trails	Hiking Trails Excellent	Hiking Trails Good	Hiking Trails Fair	Hiking Trails Poor	Hiking Trails Not Applicable
Bicycle Trails	Bicycle Trails Excellent	Bicycle Trails Good	Bicycle Trails Fair	Bicycle Trails Poor	Bicycle Trails Not Applicable
Swimming	Swimming Excellent	Swimming Good	Swimming Fair	Swimming Poor	Swimming Not Applicable
Picnic Area	Picnic Area Excellent	Picnic Area Good	Picnic Area Fair	Picnic Area Poor	Picnic Area Not Applicable
Interpretive Program	Interpretive Program Excellent	Interpretive Program Good	Interpretive Program Fair	Interpretive Program Poor	Interpretive Program Not Applicable
Campground	Campground Excellent	Campground Good	Campground Fair	Campground Poor	Campground Not Applicable
Boating	Boating Excellent	Boating Good	Boating Fair	Boating Poor	Boating Not Applicable
Fishing	Fishing Excellent	Fishing Good	Fishing Fair	Fishing Poor	Fishing Not Applicable
Accessibility	Accessibility Excellent	Accessibility Good	Accessibility Fair	Accessibility Poor	Accessibility Not Applicable

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* 6. Quality of park information? (signs, brochures, kiosk)

Excellent

Good

Fair

Poor

Excellent

Good

Fair

Poor

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* 7. How would you rate the parking fee?

Too High

Just Right

Too Low

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* 1. Which DCR property did you visit?

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* 2. How did you hear about this park?

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* 3. How would you rate the quality of staff? (friendly, courteous, knowledgable)

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* 4. Was the quality of the restrooms satisfactory?

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* 5. How would you rate the quality of the recreational areas used during your visit?

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* 6. Quality of park information? (signs, brochures, kiosk)

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* 7. How would you rate the parking fee?

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* 8. Please share your suggestions and comments with us.