COVID-19 Business Recovery Survey

This survey has been created in order to measure the impact of COVID-19 on our downtown business community, during the re-opening and recovery phase. It aims to identify key impacts and opportunities for supporting recovery and resilience of local downtown businesses. Your feedback is of value as we continue to work through and adapt our programs and initiatives to assist you – our members - navigate the new normal!

The questions have been entered into the online survey tool, Survey Monkey. All information provided will be used for internal purposes only and will be kept confidential.

As a thank you for taking the time to complete the survey before Friday, August 21st, your business will be entered into a draw to win $500 in cash to help support your business re-opening efforts (i.e. PPE, hand sanitizer, hands-free bathroom lock mechanisms, etc. – any effort that best suits your business needs)!

For additional COVID-19 resources and updates, visit: https://reginadowntown.ca/covid19businessresources/

All information provided will be used for internal purposes only and will be kept confidential.

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* 1. Name of your business

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* 2. Address of your business

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* 3. Your Name

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* 4. Your position (e.g. owner, general manager)

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* 5. Email

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* 6. What type of business do you run/work for?

Food Service (e.g. restaurant/cafe/coffee shop)

Food Retail (e.g. grocery store, bakery, convenience store, bulk food store)

Professional Service (e.g. design firm, law firm, medical/dental office, insurance broker)

General Service (e.g. salon, hairdresser, day spa, fitness)

General Retail (e.g. apparel, gift shop, hardware store, home furnishings)

Other (please specify)

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* 7. How many full time employees did your business employ prior to COVID-19?

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* 8. How many part time employees did your business employ prior to COVID-19?

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* 9. Is your business majority-owned by someone who identifies with any of the following groups (check all that apply)

Woman

First Nations, Metis or Inuit

Visible Minority

Recent immigrant to Canada

Person with a disability

LGBTQ

Prefer not to answer

Other (please specify)

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* 10. How long has your business been in existence?

6 months or less

1 year or less

2-5 years

6-10 years

More than 10 years

Unsure

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* 11. Does the owner of the business

Rent the property

Own the property

Lease the property

Unsure

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* 12. How would you characterize your business PRE COVID-19? (Check all the apply)

Business was booming

Business was going ok

We were struggling to make major bill payments like rent

We were thinking of closing for financial reasons

We were thinking of closing for other reasons

We had been open for less than six months

We were planning to expand (in this location or another location)

We were planning to relocate the business to a different area

We were planning to pass the business along to another family member

We were planning to sell

Other (please specify)

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* 13. What were the main challenges your business faced pre-COVID-19?

Economy

Financial challenges/ Cash flow

Human Resources/ Talent recruitment

Parking for customers

Parking for staff

Perception of safety

None

Other (please specify)

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* 14. As of today, is your business open?

Yes, we are fully open

Yes, but we are offering reduced services or hours

Yes, but staff are working from home

No, but we plan to reopen

No, we are fully closed as a result of COVID and do not plan to reopen

No, we are fully closed for reasons not related to COVID and do not plan to reopen

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* 15. How many employees (full or part-time) did you temporarily lay off during the provincially mandated closure:

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* 16. How many employees (full or part-time) did you permanently lay off during the provincially mandated closure?

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* 17. How many employees have returned (full or part-time)?

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* 18. How much did your revenue change in March due to COVID-19?

Increased 75-100%

Increased 50-75%

Increased 25-50%

Increased 5-25%

Stayed the same

Decreased 5-25%

Decreased 25-50%

Decreased 50-75%

Decreased 75-100%

Unsure

Prefer not to answer

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* 19. How much did your revenue change in April due to COVID-19?

Increased 75-100%

Increased 50-75%

Increased 25-50%

Increased 5-25%

Stayed the same

Decreased 5-25%

Decreased 25-50%

Decreased 50-75%

Decreased 75-100%

Unsure

Prefer not to answer

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* 20. How much did your revenue change in May due to COVID-19?

Increased 75-100%

Increased 50-75%

Increased 25-50%

Increased 5-25%

Stayed the same

Decreased 5-25%

Decreased 25-50%

Decreased 50-75%

Decreased 75-100%

Unsure

Prefer not to answer

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* 21. How much did your revenue change in June due to COVID-19?

Increased 75-100%

Increased 50-75%

Increased 25-50%

Increased 5-25%

Stayed the same

Decreased 5-25%

Decreased 25-50%

Decreased 50-75%

Decrease 75-100%

Unsure

Prefer not to answer

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* 22. If applicable, please select all the factors that have played a role in preventing your business from permanently closing

Social media

Online store

A strong local customer base

Government wage subsidies

Government rent deferral program

Moratorium on evictions

A supportive landlord

Pivoting to a new business model/products/services

Increased local foot traffic

Expanded outdoor/patio space

Other (please specify)

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* 23. What business practices have you adopted since COVID-19 started? (Check all that apply)

Curbside pick-up

Installed a pick-up window

New product or service offerings

Created an online store

Using a delivery app or service (e.g. Skip the Dishes)

Going cashless

Reduced hours

Additional PPE for staff

Additional PPE for public

Enhancing and/or expanding paid leave

New disinfection/ cleanliness standards

Employees working from home

N/A

Other (please specify)

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* 24. Do you plan on permanently continuing with these practices?

Yes

Unsure

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* 25. If yes, please explain:

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* 26. Going forward, what is your biggest concern in regard to COVID-19 and it's impact on your business? (Check all that apply)

Continued low revenues as restrictions lift and economies reopen

Maintaining safe physical distancing to protect staff and customers

Making customers feel welcome in your business / consumer confidence

Keeping up with cleaning/disinfecting requirements

Keeping informed and up-to-date with the rules for businesses in your sector

Not having enough staff

The cost and access to PPE for your business

Unsure

Other (please specify)

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* 27. What do you think is most important for ensuring the recovery of your business during COVID-19? (Check all that apply)

Continuing to have government wage support

Continuing to have rent deferred from your landlord

Safety and perception of safety on the street

Bringing office workers, students, and other daytime customers back to the area

Finding ways to increase foot traffic

More space to serve customers (e.g. street sales or patios)

Having the support of the Regina Downtown Business Improvement District

Moving to or increasing our online presence

Knowing how much inventory to purchase

Increasing customer confidence

Being able to redesign the layout of your interior space

Unsure

Other (please specify)

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* 28. How likely is your business to survive the next 3 months?

Very likely

Likely

Uncertain

Unlikely

Very unlikely

Prefer not to answer

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* 29. How long do you think it will take your business to recover to where it was pre-COVID-19?

1-6 months

6-12 months

More than a year

Unsure

I don't expect to fully recover

Our business has already recovered

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* 30. How can the Regina Downtown Business Improvement District best support you during COVID-19?

Helping me to understand and navigate government support programs

Advocating government for more financial support programs

Public realm beautification

Promotion and marketing to the local community

Navigating patio programs and regulations

Information on retail operation/physical distancing best practices

Access to reduced cost PPE

Networking opportunities with other businesses to share ideas

Workshops/ Training/ Education

Advertising programs

Other (please specify)

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* 31. What has COVID-19 been like for you as a business owner?

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* 32. As a business owner, what other types of governmental support would be helpful to you?

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* 33. Does your business feel prepared for a second wave of COVID-19 and/or business shut down?

Yes

COVID-19 Business Recovery Survey

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* 1. Name of your business

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* 2. Address of your business

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* 3. Your Name

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* 4. Your position (e.g. owner, general manager)

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* 5. Email

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* 6. What type of business do you run/work for?

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* 7. How many full time employees did your business employ prior to COVID-19?

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* 8. How many part time employees did your business employ prior to COVID-19?

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* 9. Is your business majority-owned by someone who identifies with any of the following groups (check all that apply)

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* 10. How long has your business been in existence?

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* 11. Does the owner of the business

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* 12. How would you characterize your business PRE COVID-19? (Check all the apply)

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* 13. What were the main challenges your business faced pre-COVID-19?

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* 14. As of today, is your business open?

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* 15. How many employees (full or part-time) did you temporarily lay off during the provincially mandated closure:

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* 16. How many employees (full or part-time) did you permanently lay off during the provincially mandated closure?

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* 17. How many employees have returned (full or part-time)?

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* 18. How much did your revenue change in March due to COVID-19?

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* 19. How much did your revenue change in April due to COVID-19?

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* 20. How much did your revenue change in May due to COVID-19?

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* 21. How much did your revenue change in June due to COVID-19?

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* 22. If applicable, please select all the factors that have played a role in preventing your business from permanently closing

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* 23. What business practices have you adopted since COVID-19 started? (Check all that apply)

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* 24. Do you plan on permanently continuing with these practices?

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* 25. If yes, please explain:

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* 26. Going forward, what is your biggest concern in rega﻿rd to COVID-19 and it's impact on your business? (Check all that apply)

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* 27. What do you think is most important for ensuring the recovery of your business during COVID-19? (Check all that apply)

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* 28. How likely is your business to survive the next 3 months?

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* 29. How long do you think it will take your business to recover to where it was pre-COVID-19?

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* 30. How can the Regina Downtown Business Improvement District best support you during COVID-19?

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* 31. What has COVID-19 been like for you as a business owner?

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* 32. As a business owner, what other types of governmental support would be helpful to you?

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* 33. Does your business feel prepared for a second wave of COVID-19 and/or business shut down?

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* 34. If no, please indicate what measures your business would need to put in place to be prepared for a second wave:

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* 35. Do you have any other comments?

* 26. Going forward, what is your biggest concern in regard to COVID-19 and it's impact on your business? (Check all that apply)